Nexthink
SaaS
ProfessionalServicesConsultant(Germanspeaker)
“Professional Services Consultant (German speaker) at Nexthink. Skills: Digital employee experience, Technical implementation, Solution execution. Deliver advisory services. Deliver technical services”
What You'll Achieve.
Meet customer expectations; Exceed customer expectations; Improve business operations; Realize measurable value; Achieve defined milestones; Achieve measurable outcomes
Industry & Context.
Troubleshoot technical challenges; Structured problem-solving; Root cause analysis
What They're Looking For.
Must Have
3–5 years consulting experience, Customer-facing services experience, Gather and translate business issues, Drive consultative conversations, Exceptional analytical skills, Interpret and visualize data, Excellent knowledge Microsoft Windows, Quickly learn new technologies, Excellent communication skills, Excellent teamwork skills, Excellent time management skills
Nice to Have
Working knowledge of Nexthink, ITIL v4 knowledge, Experience in scripting, Experience in integration concepts, Experience in data analytics, Experience in visualization tools, MacOS familiarity, Previous enterprise operations experience
What You'll Do.
Deliver advisory services
Deliver technical services
Engage with customer stakeholders
Define business challenges
Design outcome-driven use cases
Guide solution adoption
Improve digital employee experience
Improve business operations
Combine consultative engagement
Combine hands-on configuration
Help customers embed Nexthink
Realize measurable value
Lead customer sessions
Define business issues
Define remediation possibilities
Translate business requirements
Design structured solutions
Consider process alignment
Consider stakeholder engagement
Consider operational impact
Guide customers embedding Nexthink
Embed Nexthink service management
Embed Nexthink operational workflows
Empower customers adopt solutions
Maintain trusted advisor status
Support customers progressing milestones
Support customers achieving outcomes
Implement Nexthink products
Configure Nexthink products
Operate Nexthink products
Align with best practices
Align with solution designs
Develop investigations
Develop automation workflows
Use API-based approaches
Analyze endpoint data
Analyze operational data
Generate actionable insights
Optimize use case effectiveness
Troubleshoot technical challenges
Use structured problem-solving
Maintain documentation
Document configurations
Document solution designs
Document engagement activities
Lead technical engagements
Collaborate effectively with colleagues
Commit to customer satisfaction
Treat colleagues with respect
Address service delivery issues
Ensure timely compliance
Ensure accurate compliance
How You'll Work.
Team & Collaboration
Collaborate with colleagues
Communication Scope
Customer-facing; Consultative conversations; Stakeholder engagement; Executive presentations
Applying for this Professional Services Consultant (German speaker) role?
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