Nexthink

Technology

ProfessionalServicesConsultant(Germanspeaker)

£65–85k ~AI est. London, England, United Kingdom; Manchester, United Kingdom FULL TIME Remote Friendly
The Brief

“Professional Services Consultant (German speaker) at Nexthink. Skills: Digital employee experience, Consultative engagement, Technical implementation. Lead customer sessions. Identify outcome-driven use cases”

What You'll Achieve.

Meet customer expectations; Exceed customer expectations; Improve digital employee experience; Improve business operations; Realize measurable value; Progress toward defined milestones; Achieve measurable outcomes

Industry & Context.

Technology
Problems you'll solve

Analytical skills; Structured problem-solving techniques

What They're Looking For.

Must Have

3–5 years consulting experience, Customer-facing services experience, Gather and translate business issues, Drive consultative conversations, Exceptional analytical skills, Interpret and visualize data, Excellent knowledge Microsoft Windows, Quickly learn new technologies, Excellent communication skills, Excellent teamwork skills, Excellent time management skills

Nice to Have

Working knowledge of Nexthink, ITIL v4 knowledge, Experience in scripting, Experience in integration concepts, Experience in data analytics, Experience in visualization tools, MacOS familiarity, Previous enterprise operations experience

What You'll Do.

Lead customer sessions

Identify outcome-driven use cases

Drive consultative conversations

Define business issues

Define remediation possibilities

Translate business requirements

Guide customers embed Nexthink

Empower customers adopt solutions

Maintain trusted advisor status

Support customers progress milestones

Implement Nexthink products

Configure Nexthink products

Operate Nexthink products

Develop investigations

Develop automation workflows

Analyze endpoint data

Analyze operational data

Generate actionable insights

Optimize use case effectiveness

Troubleshoot technical challenges

Maintain documentation

Lead technical engagements

Collaborate with colleagues

Commit customer satisfaction

Treat colleagues with respect

Address service delivery issues

Ensure timely compliance

Ensure accurate compliance

How You'll Work.

Team & Collaboration

Customer stakeholders; Cross-functional operational workflows; Colleagues

Communication Scope

Consultative conversations; Present information; Clarify information

Process & Methodology

Schedule management

Free ATS check

Applying for this Professional Services Consultant (German speaker) role?

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