Mitratech
Legal, Risk, Compliance, and HR
ProfessionalServicesConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Professional Services Consultant at Mitratech. Skills: client implementation, software configuration, requirements analysis, testing, solution design. Participates and contributes to the successful completion of assigned client implementation project activities. Plans, researches, and analyzes the business requirements”
What You'll Achieve.
successful completion of assigned client implementation project activities; assure project success; all project deliverables are complete
Industry & Context.
problem-solving skills; makes reasoned decisions after assessing the circumstances; provides recommendations along with the risks and issues involved with each alternative to the client
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 5+ years of relevant consulting, professional services, or related experience, attention to detail, excellent presentation skills, communication, networking, and relationship-building skills, Ability to work independently in a fast-paced, changing environment, Experience working with remote project teams, organizational, time management, and problem-solving skills, High proficiency or fluency in English, written and verbal
Nice to Have
SaaS industry a plus, Knowledge of Mitratech’s TeamConnect software is a plus
What You'll Do.
Participates and contributes to the successful completion of assigned client implementation project activities
and analyzes the business requirements
Provides recommendations along with the risks and issues involved with each alternative to the client
Participates in multiple projects in varying phases of implementation simultaneously
Works within the overall project plan and schedule
Works independently and collaboratively on customer-specific solution design and functional configurations
Participates in customization design sessions
Meets regularly with developers assigned to the project to get periodic task updates on customization work and clarify questions
Supports customization testing
including preparation of test scenarios
Supports client user acceptance testing
Ensures that all project deliverables are complete
How You'll Work.
Team & Collaboration
Meets with other team members and the client’s business users to identify project objectives; Works independently and collaboratively on customer-specific solution design and functional configurations; Collaborates with customer team participants, Client Managers, and Engineering to assure project success; Facilitates communication upward and across the internal project team, including the status of assigned tasks; Work as a member of a multidisciplinary team, fostering teamwork and communication
Communication Scope
excellent presentation skills; communication, networking, and relationship-building skills; High proficiency or fluency in English, written and verbal; Facilitates communication upward and across the internal project team; fostering teamwork and communication
Process & Methodology
Works within the overall project plan and schedule, organizational, time management
Full Job Description
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! The Professional Services Consultant participates and contributes to the successful completion of assigned client implementation project activities of Mitratech’s suite of products. These implementation project activities include requirements analysis and definition, configuration of software, testing, and go-live support for our clients. The Services Consultant plans, researches, and analyzes the business requirements of the client; makes reasoned decisions after assessing the circumstances, and then provides recommendations along with the risks and issues involved with each alternative to the client. Essential Duties & Responsibilities Participates in multiple projects in varying phases of implementation simultaneously Meets with other team members and the client’s business users to identify project objectives Works within the overall project plan and schedule Works independently and collaboratively on customer-specific solution design and functional configur
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