Zscaler
ProfessionalServiceEngineer-AISecurity
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Professional Service Engineer - AI Security at Zscaler. Skills: AI Security, Generative AI, Cybersecurity. Provide technical guidance. Provide support to Sales Engineers”
Industry & Context.
Problem-solver; Resolving technical challenges
What They're Looking For.
Must Have
Knowledge of Generative AI, Knowledge of cybersecurity, Customer facing-experience, Excellent interpersonal abilities, Excellent communication abilities, Thrive in ambiguous environments, Problem-solver, Track record of resolving technical challenges, Willingness to work in multiple time zones, B.S. in Computer Science, B.S. in Engineering, Equivalent experience
Nice to Have
Experience with Python, Experience with LLMs, Experience with REST APIs, Foundational knowledge of AWS, Foundational knowledge of Azure, Foundational knowledge of GCP, Familiarity with Docker, Familiarity with Kubernetes, Understanding of CI/CD principles, Familiarity with GitHub Actions, Familiarity with GitLab CI/CD
What You'll Do.
Provide technical guidance
Provide support to Sales Engineers
Develop customer-facing integrations
Maintain customer-facing integrations
Manage integrations deployment lifecycles
Provision hybrid infrastructure
Deploy hybrid infrastructure
Conduct technical consultations
Integrate ZS AI Security platform
How You'll Work.
Team & Collaboration
Internal communication channels; Sales Engineers; Customer infrastructure
Communication Scope
Interpersonal abilities; Communication abilities
Full Job Description
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Professional Service Engineer - AI Security to join our Red Teaming department in a hybrid capacity in Croatia (Split or Zagreb), reporting to the Sr Director, Engineering. The Zscaler AI Red Team is a global group of professionals who are passionate about designing and building leading platforms for securing AI Applications. As a part of the AI Red Team, Professional Service Engineers are responsible for researching how the Zscaler AI Security platform can be integrated and deployed into customer infrastructure during pre-sales and post-sa
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