Jll

Professional,PropertyMgmtOperations

Mumbai, Maharashtra, India FULL TIME
The Brief

“Professional, Property Mgmt Operations at Jll. Skills: Service Management, Audit and compliances, Key Skills. Responsible for delivery in accordance with maintenance strategy. Responsible for assessment, procurement and management of small projects”

What You'll Achieve.

achieve optimum performance; full customer engagement; achieve and maintain legal status; service consistency; hygiene excellence; 7-star cleanliness

Industry & Context.

Problems you'll solve

troubleshooting escalated service issues

Eligibility Requirements

On-site

What They're Looking For.

Must Have

knowledge of HK chemicals, dilutions, PPE’s and methodology, Corporate Relocation & Space Planning, Housekeeping Audits & SOP Implementation, Insure Vibration test of HK machines and audiometry test for high noise area, Staff periodic medical and uniform upkeep and maintenance, Vendor Management & Cost Optimization, Staff Hiring, Training & Performance Review, Office Administration & Front Desk Oversight, ID Access & Security Compliance, Event Planning & Internal Engagement, Hospitality Operations at lobbies and front desk coordination, Draft mail and client communications and vendor management, Landscaping vendor activity management, Pest control vendor activity management, Waste management vendor activity monitoring and control, Timely bills approval, follow up, attendance verification, attendance approval and further process for payment, Deliver hands-on training to housekeeping staff on Induction, SOPs, Do’s & Don’ts grooming, hygiene, safety, use of correct tools and client communication, Conduct regular assessments and feedback sessions to ensure service consistency, Assist in onboarding, quality checks, and troubleshooting escalated service issues across client sites, Support the training department in designing modules aligned with industry best practices, Provide refresher training and skill enhancement programs for existing staff, Oversaw nationwide soft services across branches and warehouses, Negotiated with vendors to reduce supply and AMC costs, Organized employee events to boost engagement and internal branding, Developed branch SOPs and ensured AMC/audit compliance, Collaborated with HR for real-time seating allocation and space planning, Managed access control systems and supported staff operations across sites, Supervised corporate soft services and maintained hygiene excellence, Conducted audits, staff training, and preventive maintenance coordination, Managed vendor deliverables, service level agreements, and compliance, Support property reopening with deep cleaning, inventory, and guest servicing, Ensured 7-star cleanliness all round the property, Be self-motivated & optimistic, Process-Oriented & Detail-Focused, Demonstrate leadership & interpersonal skills, Time Management & Coordination

What You'll Do.

Responsible for delivery in accordance with maintenance strategy

Responsible for assessment

procurement and management of small projects

Responsible for providing a key interface between customers and providers

Responsible for development of a service charter and SLA

Responsible for monitoring and reporting of SLAs and KPIs

Responsible for monitoring of supply partners/contractors service delivery

Responsible for financial tracking and reporting within budgets

Responsible for continuous improvement review and initiatives

Responsible for ownership and management of departmental statutory compliance

Daily Report to the Estate Manager

How You'll Work.

Team & Collaboration

providing a key interface between Estates department customers and the contracted service providers; Coordinate with appropriate team mates within external teams to facilitate services

Communication Scope

client communications

Process & Methodology

assessment, procurement and management of small projects

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