Jll
Professional,PropertyMgmtOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Professional, Property Mgmt Operations at Jll. Manage entire bouquet of Property Management Services. Ensure smooth operations at facility/site”
What You'll Achieve.
Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance; Maintaining service level agreements and keeping performance indicator scores above excellence; Ensuring Accuracy of billing information
Industry & Context.
Resolving emergency maintenance matters with urgency
Adherence to health and life safety regulations, Implementation and enforcement of risk assessment recommendations, On-site
What You'll Do.
Manage entire bouquet of Property Management Services
Ensure smooth operations at facility/site
Enhance efficiency using innovation and technology
and support site manpower
Formulate budgeting controls and monitor SLAs & KPIs
Maintain service level agreements and performance indicators
Ensure timely renewal of agreements and invoice submission
Oversee vendor quotations and invoices
Ensure proper signoffs for cost sheet submission
Ensure timely submission of client approved cost sheet
Ensure accuracy of billing information
Manpower planning for the site
Conduct daily site rounds for maintenance
Ensure proper teamwork for all facilities
Assist client SPOC in creating annual budget
Formulate strategies for effective management
Review and ensure data/files are updated
Deal with occupants’ queries
Ensure robust complaint management process
Communicate operational complications to authorities
Ensure health and life safety regulations adherence
Implement and enforce risk assessment recommendations
Create business continuity plans
Resolve emergency maintenance matters
Maintain exemplary relationship management
Create and submit daily management report
Create and submit monthly management reports
Coordinate and maintain as-built drawing library
Coordinate and maintain transition document library
Work closely with regional RO/HO/SME/Training teams
Ensure closure of all required reports
Facilitate services under 'No Safety No Work'
How You'll Work.
Team & Collaboration
Ensure proper teamwork for all facilities; Work closely with the regional RO / HO / SME/ Training teams
Communication Scope
Communicating and circulating information to occupants’ authorities
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: # * Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. * Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance. * Maintaining service level agreements and keeping performance indicator scores above excellence. * Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. * Overseeing all vendor quotations and invoices. * Ensure proper signoffs for attendance and all the required details for cost sheet submission. * Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. * Ensuring Accuracy of billing information. * Manpower planning for the site (playing a major role in their hiring process etc.) * Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. * Ensure proper teamwork for all the facilities. * Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective manageme
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