Freudenberg
Professional,ITInfrastructureTechnology,ITOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Professional, IT Infrastructure Technology, IT Operations at Freudenberg. Build and run IT services. Analyze IT system incidents and problems”
What You'll Achieve.
Service Level Fulfillment (operate by design); Establish a high-performance IT organization
Industry & Context.
Analyze IT system incidents and problems; Analyze inefficiencies and weaknesses; Problem areas / Medium-sized projects with medium complexity
What They're Looking For.
Must Have
University degree in IT or equivalent combination of education and experience, 2 years experience, Business knowledge: Main characteristics of Vibracoustic's business models, Functional knowledge: Professional in Infrastructure Systems (Endpoint Management, Network & Communication, Server, Storage & Cloud computing, Identity Management), Basic in Application systems (ERP, CRM, PLM, Quality & MES, SRM, Financial Reporting and Management, HCM, Integration Services, IT Service Management tools, Business analytics Systems), Intermediate in Financial processes, HCM processes, Sales processes, Sourcing processes, Production processes, Logistics processes, Quality processes, PDM processes, CAX processes, EDI supported processes, IT Service Management processes for Automotive Suppliers (JIT/JIS, Supply Chain, Delivery Order, Advanced Shipping, Invoicing), Advanced level of English, Proactive leadership role within the team / Scope of problem solution, Input on IT architecture (often) and strategy (seldom), Internal thought leader for colleagues with less experience, Trains/mentors senior professionals, professionals & project managers, Enables changes in IT and contributes to change in business, Problem areas / Medium-sized projects with medium complexity and resource requirements, Enables IT and contributes to digital business innovations, Effective internal and external communication within complex area / project, Reach consensus, Independent with only disciplinary guidance, Interculturally independent with openness, cross-cultural sensitivity and respect
Nice to Have
Skills in an additional major language
What You'll Do.
Build and run IT services
Analyze IT system incidents and problems
Analyze inefficiencies and weaknesses
Train staff to use new IT system
Business partnering for key users
Business partnering for process teams
Contribute to incident management
Contribute to problem management
Manage request fulfillment
Streamline operational services across business processes
Drive continuous improvement
Monitor external partners on operational level
Responsible for crisis coping
Achieve Service Level Fulfillment
How You'll Work.
Team & Collaboration
Business partnering for key users; Business partnering for process teams; Internal thought leader for colleagues
Communication Scope
Effective internal and external communication within complex area / project; Reach consensus
Process & Methodology
Medium-sized projects with medium complexity
Full Job Description
**Working at Freudenberg: We will wow your world!** # Responsibilities: * Responsible for building and running IT services * Analyzing IT system incidents and problems, inefficiencies and weaknesses. * Training staff to use the new IT system * Business partnering for key users & process teams * Contribution to incident management and problem management * Process management and governance for IT Service Operation * Management of incidents, problems, access, events and request fulfillment * Account for and streamline of operational services across business processes by driving continuous improvement (integration) * Monitor external partners on operational level * Responsible for crisis coping * Service Level Fulfillment (operate by design) * Contribute to establish a high-performance IT organization # Qualifications: * University degree in IT or equivalent combination of education and experience * > 2 years, Business knowledge: Main characteristics of Vibracoustic's business models * Functional knowledge: ### _Professional in Infrastructure Systems (Endpoint Management_ ### _Network & Communication, Server, Storage & Cloud computing, Identity Management)_ ### _Basic in Application systems (ERP, CRM, PLM, Quality & MES, SRM, Financial Reporting and Management, HCM, Integration Services, IT Service Management tools, Business analytics Systems)_ * Business process knowledge: ### _Intermediate in Financial processes, HCM processes, Sales processes, Sourcing processes, Production processes, Logistics processes, Quality processes, PDM processes, CAX processes, EDI supported processes, IT Service Management processes for Automotive Suppliers (JIT/JIS, Supply Chain, Delivery Order, Advanced Shipping, Invoicing)_ * Advanced level of English. Skills in an additional major language are welcome * Leadership: ### _Proactive leadership role within the team / Scope of problem solution_ ### _Input on IT architecture (often) and strategy (seldom)_ ### _Internal thought leader for coll
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