Deutsche Bank

Financial Services

ProductionSupportSpecialist,NCT

₹12–18L ~AI est. Bangalore, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Production Support Specialist, NCT at Deutsche Bank. Skills: Production support, Data controls, Transaction monitoring. Act as Production Support Engineer. Provide second level support”

What You'll Achieve.

Deliver high-quality transaction data; Strengthen AFC program; Improve alert quality

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving; Analytical skills; Root cause analysis

Eligibility Requirements

365 days, 24/7 working model

What They're Looking For.

Must Have

5+ years Python, 5+ years SQL, 5+ years PL/SQL

Nice to Have

Cloud or Big Data environment experience

What You'll Do.

Act as Production Support Engineer

Provide second level support

Handle BAU support queries

Ensure application stability

Support incident resolution

Assist with complex incidents

Debug and implement solutions

Create and maintain documentation

Act as voice of customer

Lead and collaborate across teams

Employ data querying techniques

Create reports and intelligence

Embrace Continuous Service Improvement

Streamline support activities

Improve system availability

Enhance technical capability

Bring innovation culture

Bring automation mindset

Drive continual improvement

Improve platform hygiene

Identify training areas

How You'll Work.

Team & Collaboration

Key stakeholders; Global teams; Development teams; Product management; Cross-functional teams

Communication Scope

Written communication; Oral communication; Authoring documents; Presentation skills

Process & Methodology

Project delivery

Full Job Description

## _**Job Description:**_ **Job Title: Production Support Specialist, NCT** **Location: Bangalore, India** **Role Description** At the core of Deutsche Bank’s client franchise is the Corporate Bank (CB), which stands as a market leader in Cash Management, Trade Finance & Lending, Securities Services, and Trust & Agency services. The Corporate Bank primarily serves Treasurers and Finance Departments of Corporate and Commercial clients, as well as Financial Institutions worldwide. Leveraging universal expertise and a comprehensive global network, Deutsche Bank is able to deliver integrated and effective solutions tailored to the diverse needs of its clients. * Within Corporate Bank Production, you will operate as a **Production Support Engineer** in the Data Controls domain. * This role involves solving complex problems, analyzing large datasets, and gaining expertise in Transaction Monitoring functions. As a core team member, you will help ensure data integrity, accuracy, and completeness for effective transaction monitoring and filtering. * Your expertise in data analysis, management, and technology is essential for interpreting large datasets, meeting regulatory standards, and improving Transaction Monitoring alert quality. Data **Controls** play a crucial role in daily reconciliation of all payments and related transactions, ensuring complete information reaches the Anti-Financial Crime (AFC) team. This is achieved through the EAP & GCP platform or a direct tactical feed. * TMDC / TFDC controls handle day-to-day tasks such as reviewing and investigating non-STP (not Straight Through Processed) transactions for accuracy, resolving anomalies, and working with technology teams to fix any issues. Any anomalies discovered are reported to managers and stakeholders, including the AFC team. * The role includes preparing analytics and reports that bolster control processes, maintaining high data quality, and delivering insights to management via dashboards and key performa

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