Deutsche Bank
Financial Services
ProductionSupportSpecialist,NCT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Production Support Specialist, NCT at Deutsche Bank. Skills: Production Support, Data Controls, Transaction Monitoring. Act as Production Support Engineer. Provide second level support”
What You'll Achieve.
Ensure data integrity; Ensure data accuracy; Ensure data completeness; Meet regulatory standards; Improve alert quality; Deliver high-quality data; Strengthen AFC program
Industry & Context.
Problem-solving; Analytical; Systematic approach; Logical approach; Root cause analysis
365 days, 24/7 working model
What They're Looking For.
Must Have
5+ years Python, 5+ years SQL, 5+ years PL/SQL, 5+ years Oracle, 5+ years Transaction Monitoring, 5+ years Transaction Filtering
Nice to Have
Experience in Big Data environment, Experience in Cloud environment
What You'll Do.
Act as Production Support Engineer
Provide second level support
Handle BAU support queries
Ensure application stability
Support incident resolution
Assist with complex incident resolution
Debug and implement solutions
Create and maintain documentation
Interact with development teams
Lead project delivery
Employ data querying techniques
Employ analytical techniques
Create actionable intelligence
Embrace Continuous Service Improvement
Streamline support activities
Improve system availability
Enhance technical capability
Bring innovation culture
Bring automation mindset
Drive continual improvement
Improve platform hygiene
Identify training areas
Improve team performance
Improve incident resolution
How You'll Work.
Team & Collaboration
Key stakeholders; Global teams; Development teams; Cross-functional teams
Communication Scope
Written communication; Oral communication; Authoring documents; Presentation skills
Process & Methodology
Project delivery
Full Job Description
## _**Job Description:**_ **Job Title: Production Support Specialist, NCT** **Location: Bangalore, India** **Role Description** At the core of Deutsche Bank’s client franchise is the Corporate Bank (CB), which stands as a market leader in Cash Management, Trade Finance & Lending, Securities Services, and Trust & Agency services. The Corporate Bank primarily serves Treasurers and Finance Departments of Corporate and Commercial clients, as well as Financial Institutions worldwide. Leveraging universal expertise and a comprehensive global network, Deutsche Bank is able to deliver integrated and effective solutions tailored to the diverse needs of its clients. * Within Corporate Bank Production, you will operate as a **Production Support Engineer** in the Data Controls domain. * This role involves solving complex problems, analyzing large datasets, and gaining expertise in Transaction Monitoring functions. As a core team member, you will help ensure data integrity, accuracy, and completeness for effective transaction monitoring and filtering. * Your expertise in data analysis, management, and technology is essential for interpreting large datasets, meeting regulatory standards, and improving Transaction Monitoring alert quality. Data **Controls** play a crucial role in daily reconciliation of all payments and related transactions, ensuring complete information reaches the Anti-Financial Crime (AFC) team. This is achieved through the EAP & GCP platform or a direct tactical feed. * TMDC / TFDC controls handle day-to-day tasks such as reviewing and investigating non-STP (not Straight Through Processed) transactions for accuracy, resolving anomalies, and working with technology teams to fix any issues. Any anomalies discovered are reported to managers and stakeholders, including the AFC team. * The role includes preparing analytics and reports that bolster control processes, maintaining high data quality, and delivering insights to management via dashboards and key performa
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