Versant
Media
ProductionSupportEngineer
“Production Support Engineer at Versant. Skills: Production support, System administration, Troubleshooting. Provide production support. Monitor system performance”
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
2+ years of experience in production support, Experience with Linux/Unix environments, Experience with scripting languages (e.g., Python, Bash), Experience with SQL and relational databases, Familiarity with monitoring tools (e.g., Nagios, Zabbix, Prometheus), Familiarity with ticketing systems (e.g., JIRA, ServiceNow)
Nice to Have
Experience with cloud platforms (AWS, Azure, GCP), Knowledge of containerization technologies (Docker, Kubernetes), Experience with CI/CD pipelines, Understanding of networking concepts (TCP/IP, DNS, HTTP), Experience with troubleshooting distributed systems
What You'll Do.
Provide production support
Monitor system performance
Troubleshoot and resolve issues
Perform system maintenance
Automate repetitive tasks
Collaborate with development teams
How You'll Work.
Team & Collaboration
Development teams; Cross-functional teams
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