Versant
Media
ProductionSupportEngineer
“Production Support Engineer at Versant. Skills: Production Support, Incident Management, System Troubleshooting. Provide production support. Monitor system performance”
Industry & Context.
Troubleshoot and resolve issues; Perform root cause analysis
What They're Looking For.
Must Have
2+ years of experience in production support, Experience with Linux/Unix environments, Experience with scripting languages (e.g., Python, Bash), Experience with SQL and relational databases, Experience with monitoring tools (e.g., Nagios, Zabbix, Prometheus), Experience with incident management processes, Experience with troubleshooting complex issues
Nice to Have
Experience with cloud platforms (AWS, Azure, GCP), Experience with containerization technologies (Docker, Kubernetes), Experience with CI/CD pipelines, Familiarity with networking concepts, Bachelor's degree in Computer Science or related field
What You'll Do.
Provide production support
Monitor system performance
Troubleshoot and resolve issues
Perform root cause analysis
Implement solutions to prevent recurrence
Collaborate with development and operations teams
Document support procedures
How You'll Work.
Team & Collaboration
Development teams; Operations teams
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