FIS
ProductionOperationsAssociate
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“Production Operations Associate at FIS. Skills: remittance processing, payment processing, data entry, reconciliation. Process incoming remittance transactions including checks, lockbox payments, and electronic remittances. Accurately enter payment data into internal systems”
What You'll Achieve.
Meet daily productivity and accuracy standards
Industry & Context.
Research and resolve payment discrepancies or missing information
What They're Looking For.
Must Have
High school diploma or equivalent, attention to detail and accuracy, Comfortable working with numerical data and repetitive tasks, Basic computer skills, including Microsoft Office and data entry systems, Ability to work efficiently in a fast-paced environment, Good communication and teamwork skills, Willingness to learn and follow structured operational processes
Nice to Have
Experience in remittance processing, banking operations, or office administration, Familiarity with lockbox processing systems or financial transaction tools, Understanding of basic financial controls or compliance procedures, coursework in business, accounting, or finance is a plus
What You'll Do.
Process incoming remittance transactions including checks
and electronic remittances
Accurately enter payment data into internal systems
Verify payment details for completeness and accuracy
Research and resolve payment discrepancies or missing information
Reconcile daily transaction totals and prepare required reports
Follow internal control procedures and regulatory guidelines
Safeguard sensitive customer payment information
Meet daily productivity and accuracy standards
Perform additional administrative duties as needed
How You'll Work.
Team & Collaboration
Collaborate with team members and partner departments to resolve processing issues
Communication Scope
Good communication
Full Job Description
**Job Description** **Work Schedule** **Location:** Pasadena, CA **Employment Type:** Full‑Time (30 hours) * Monday – Friday: **9:30 AM – 3:30 PM****(one weekday off)** * Sunday: **8******:0** 0 AM – 2:00 PM** This early‑morning shift supports daily and weekend remittance processing deadlines. **About the Role** We are seeking a detail‑oriented and reliable **Entry‑Level Remittance Operations Processor** to support high‑volume payment processing. This role is ideal for individuals who enjoy working with numbers, maintaining accuracy, and supporting essential financial operations. You will process, verify, and reconcile incoming payments while ensuring compliance with internal controls and regulatory requirements. **Key Responsibilities** * Process incoming remittance transactions including checks, lockbox payments, and electronic remittances. * Accurately enter payment data into internal systems. * Verify payment details for completeness and accuracy. * Research and resolve payment discrepancies or missing information. * Reconcile daily transaction totals and prepare required reports. * Follow internal control procedures and regulatory guidelines. * Safeguard sensitive customer payment information. * Collaborate with team members and partner departments to resolve processing issues. * Meet daily productivity and accuracy standards. * Perform additional administrative duties as needed. **Qualifications** * High school diploma or equivalent required; coursework in business, accounting, or finance is a plus. * Strong attention to detail and accuracy. * Comfortable working with numerical data and repetitive tasks. * Basic computer skills, including Microsoft Office and data entry systems. * Ability to work efficiently in a fast‑paced environment. * Good communication and teamwork skills. * Willingness to learn and follow structured operational processes. **Preferred Skills** * Experience in remittance processing, banking operations, or office administration. * Familiari
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