Sonos
ProductValidationProgramManager
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“Product Validation Program Manager at Sonos. Skills: Product Validation, Program Management. Deliver Product Validation programs using standard playbooks - including test pool creation, program plans, communications, dashboards, surveys, and success metrics. Coordinate tester cohorts and logistics, including onboarding, NDAs and hardware/build/feature access”
What You'll Achieve.
accelerates the journey from concept to customer by providing the tools, logistics, expertise, and real-world validation required to release extraordinary products; rapidly deliver Sonos innovation with real-world confidence; inform product readiness decisions; surface decision-ready summaries and recommended actions; contributing clear confidence assessments and Go/No-Go recommendations
Industry & Context.
identify and resolve process gaps
authorized to work for any US employer, both now and in the future
What They're Looking For.
Must Have
organization and attention to detail, ability to manage multiple workstreams with deadlines, Clear written and verbal communications, comfort working cross-functionally, Comfort working with metrics and dashboards, willingness to learn telemetry concepts and lightweight analysis workflows, Comfort working with technical partners (Engineering/QA/Release)
Nice to Have
Experience with work tracking and documentation tools (Asana, Jira, Confluence or similar), Familiarity with the software development lifecycle, Interest in tooling and continuous improvement using automation, templates, and AI-assisted workflows to make the service faster and more consistent
What You'll Do.
Deliver Product Validation programs using standard playbooks - including test pool creation
Coordinate tester cohorts and logistics
NDAs and hardware/build/feature access
Manage build distribution
participant communications and coordinate updates with Product
Data and Engineering to ensure telemetry is available
and track indicators like engagement
and task success alongside feedback
Maintain program dashboards and status reporting to surface decision-ready summaries and recommended actions
Support release decision points by contributing clear confidence assessments and Go/No-Go recommendations
Drive continuous improvement: keep templates and documentation current
identify and resolve process gaps
and leverage automation and AI-assisted workflows to increase speed
How You'll Work.
Team & Collaboration
collaborate with people of all styles, skill sets, and backgrounds; working cross-functionally; coordinate updates with Product, QA, Engineering, Release, and CX stakeholders; Partner with Product, Data and Engineering
Communication Scope
Clear written and verbal communications; comfort working cross-functionally; participant communications
Process & Methodology
plan and run end-to-end Hardware and Software programs, program management, operations, manage multiple workstreams with deadlines, program plans, dashboards, success metrics
Full Job Description
At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. ****Role Summary:**** At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives. The Sonos Product Validation Team accelerates the journey from concept to customer by providing the tools, logistics, expertise, and real-world validation required to release extraordinary products. We rapidly deliver Sonos innovation with real-world confidence. As a Product Validation Program Manager, you’ll help deliver a consistent, high-quality field testing and product validation service to Sonos teams. You’ll plan and run end-to-end Hardware and Software programs with real customers, combining both product telemetry and user feedback to inform product readiness decisions. ****What You’ll Do**** * Deliver Product Validation programs using standard playbooks - including test pool creation, program plans, communications, dashboards, surveys, and success metrics. * Coordinate tester cohorts and logistics, including onboarding, NDAs and hardware/build/feature access. * Manage build distribution, participant communications and coordinate updates with Product, QA, Engineering, Release, and CX stakeholders. * Partner with Product, Data and Engineering to ensure telemetry is available, and track indicators like engagement, adoption, repeat use, and task success alongside feedback. * Maintain program dashboards and status reporting to sur
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