Sysco GB
food service
ProductTechnologist
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“Product Technologist at Sysco GB. Skills: supplier management, product compliance, due diligence, specification reviews, product quality assessments, artwork review, certification maintenance, complaint investigation, data analysis. Issue and review performance scorecards. Monitor GFSI status, responding to changes and maintaining data”
What You'll Achieve.
delivering effective supplier management, product compliance, and due diligence; ensure all customer complaints are investigated thoroughly; reduce any further complaints or incidents; ensure the best outcome is always achieved
Industry & Context.
analytical skills to review data and highlight any common trends or patterns to reduce any further complaints or incidents; Support TM in resolving issues as they arise.
open to travel, 1-2 days per week in our Ashford, Kent office for Team Collaboration, so you must be in a commutable distance
What They're Looking For.
Must Have
technical background, full understanding within a food service / fast-paced technical team (QA/QC), relevant degree in Food Science/Technology, good understanding of category and procurement strategies, ability to prioritise your workload, ability to work well under pressure, effective communication and interpersonal skills, good analytical skills to review data and highlight any common trends or patterns to reduce any further complaints or incidents, enjoy working closely with suppliers and customers, take full accountability and control to ensure the best outcome is always achieved
Nice to Have
technical managers, supplier management, product compliance, due diligence, performance scorecards, GFSI status, SEDEX membership status, risk reports, audit outcomes, supplier and site contacts, supplier and site (non-GFSI) certification status, chain of custody, product claims, audit status, routine specification reviews, specifications to pack copy generation stage, product quality assessments, artwork proofs, product scorecards, policy compliance, certified product lists, mass balance exercises, certified ranges, certified product data, customer reporting, internal certified claim validations, complaint and rejection investigation with suppliers, multiple categories on projects, product or ingredient data from suppliers, customer requests, policy development, specification and artwork progression, first line cover for technical managers, category team and supplier queries, Assure database, product and supplier data, spec audits, database searches, product panels, resolving issues, delivering specific projects
What You'll Do.
Issue and review performance scorecards
responding to changes and maintaining data
Monitor supplier SEDEX membership status
review risk reports and audit outcomes
Ensure supplier and site contacts are up to date in relevant systems
Monitor supplier and site (non-GFSI) certification status that may impact on chain of custody or product claims
Monitor and report on audit status
Ensure routine specification reviews are completed
Review specifications to pack copy generation stage
Undertake product quality assessments
Review artwork proofs
Issue and review product scorecards to verify policy compliance
Ensure certified product lists are maintained
Complete mass balance exercises for certified ranges
Provide certified product data for customer reporting
Complete internal certified claim validations
Support complaint and rejection investigation with suppliers
Gather product or ingredient data from suppliers in support of customer requests
policy development etc.
Support technical managers with specification and artwork progression
Provide first line cover for technical managers in responding to category team and supplier queries.
Using the Assure database to maintain product and supplier data
conduct spec audits and carry out database searches as appropriate.
Attend product panels where required.
Support TM in resolving issues as they arise.
Support TM in delivering specific projects as they arise.
How You'll Work.
Team & Collaboration
cross-functional coordination; working closely with suppliers and customers; support to the technical managers; support technical managers with specification and artwork progression; provide first line cover for technical managers in responding to category team and supplier queries; support TM in resolving issues; support TM in delivering specific projects
Communication Scope
effective communication and interpersonal skills
Process & Methodology
delivering specific projects
Full Job Description
Brakes are currently recruiting for a Product Technologist to join the team on a full time, permanent basis. The role is based at our Ashford office and reports to the Head of Product Technology. It will be your responsibility to provide support to the technical managers in delivering effective supplier management, product compliance, and due diligence. This role is offering a hybrid working contract, with 1-2 days per week in our Ashford , Kent office for Team Collaboration, so you must be in a commutable distance and open to travel. Key Accountabilities & Responsibilities: Supplier maintenance: * Issue and review performance scorecards * Monitor GFSI status, responding to changes and maintaining data * Monitor supplier SEDEX membership status, review risk reports and audit outcomes * Ensure supplier and site contacts are up to date in relevant systems * Monitor supplier and site (non-GFSI) certification status that may impact on chain of custody or product claims * Monitor and report on audit status Product maintenance: * Ensure routine specification reviews are completed * Review specifications to pack copy generation stage * Undertake product quality assessments * Review artwork proofs * Issue and review product scorecards to verify policy compliance Certification maintenance: * Ensure certified product lists are maintained * Complete mass balance exercises for certified ranges * Provide certified product data for customer reporting * Complete internal certified claim validations Other activities: * Support complaint and rejection investigation with suppliers, as necessary * Flexibility to support multiple categories on projects, as necessary * Gather product or ingredient data from suppliers in support of customer requests, policy development etc. * Support technical managers with specification and artwork progression, as necessary * Provide first line cover for technical managers in responding to category team and supplier queries. * Using the Assure database
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