IQVIA
clinical research services, commercial insights and healthcare intelligence
ProductSpptAdvisor
“Product Sppt Advisor at IQVIA. Day-to-day support and maintenance of Messaging/Presence application systems. Identify and troubleshoot application issues”
Industry & Context.
issues resolution
weekend on-call responsibilities
What They're Looking For.
Must Have
In depth functional knowledge of the application(s) supported and interdependencies
What You'll Do.
Day-to-day support and maintenance of Messaging/Presence application systems
Identify and troubleshoot application issues
Resolve application issues
Escalate application issues
Provide on-call support for tier 2/3 issues
Participate in team project work
Participate in BAU project activities
How You'll Work.
Team & Collaboration
Coaching and mentoring less experienced team members
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