Mastercard
ProductSpecialist–SMEThird‑Party&PartnershipOperations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Specialist – SME Third‑Party & Partnership Operations at Mastercard. Skills: Product operations, Partner operations, Risk management. Own end-to-end onboarding execution for SME ecosystem partners,. Coordinate risk and due diligence activities”
What You'll Achieve.
Unlock growth for partners and the business; Influence speed to market; Improve portfolio health; Build partner trust; Build scalable, repeatable onboarding outcomes; Support portfolio growth
Industry & Context.
Risk assessment; Issue resolution
What They're Looking For.
Must Have
Bachelor's degree or equivalent practical experience, Experience in product operations, partner operations, vendor management, compliance, sourcing, or a related field, Proven ability to manage multiple workstreams with organization and follow-through, High attention to detail, Clear, confident stakeholder communication
Nice to Have
Interest in SMEs, Interest in fintech, Interest in platform products, Interest in partnership-driven ecosystems
What You'll Do.
Own end-to-end onboarding execution for SME ecosystem partners
Coordinate risk and due diligence activities
Act as the operational quarterback
Partner closely with internal stakeholders and external counterparts
Maintain momentum and resolve blockers quickly
Build and maintain high-quality onboarding artifacts
Support remediation and issue resolution
Apply standard onboarding frameworks
Adapt to different SME business models
How You'll Work.
Team & Collaboration
Internal stakeholders; External counterparts
Communication Scope
Stakeholder communication
Process & Methodology
Roadmap planning
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Product Specialist – SME Third‑Party & Partnership Operations ### Why this role matters Small and medium‑sized businesses are the engine of economic growth—and strong partnerships are what enable them to scale. In this role, you’ll sit at the center of a fast‑growing SME ecosystem, helping innovative partners move from idea to market with confidence. As a Product Specialist, you’ll transform complex onboarding, risk, and operational requirements into clear, predictable journeys that unlock growth for partners and the business alike. Your work directly influences speed to market, portfolio health, and partner trust—making this a highly visible, high‑impact role with meaningful room to grow. This is an ideal opportunity for someone who thrives in execution‑heavy environments, enjoys working cross‑functionally, and wants to build deep expertise at the intersection of products, partnerships, and risk. What you’ll be doing Own end‑to‑end onboarding execution for SME ecosystem partners, service providers, and vendors—from initial intake through launch readiness Coordinate risk and due diligence activities, including documentation collection, alignment across teams, and submission readiness Act as the operational quarterback, tracking progress, risks, dependencies, and timelines across multiple partners simultaneously Partner closely with internal stakeholders and external counterparts to maintain momentum and resolve blockers quickly Build a
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