Agilent

ProductSpecialist-LC/MS

$105–165k ~AI est. Malaysia FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Product Specialist - LC/MS at Agilent. Skills: LC/MS, Technical Sales, Customer Engagement. Act as LC/MS technical liaison. Act as LC/MS product liaison”

What You'll Achieve.

Increase win rate; Strengthen technical close; Strengthen competitive differentiation; Improve configuration accuracy

Industry & Context.

Problems you'll solve

Troubleshoot complex problems; Solve high-impact problems

Eligibility Requirements

Up to 50% travel

What They're Looking For.

Must Have

Bachelor's, Master's, or PhD in Chemistry / Biochemistry / Life Science, 5+ years analytical/scientific/instrument industry experience, LC/LCMS applications and customer environments experience, Ability to work independently, Troubleshoot/solve complex customer problems, Understanding of LC/MS workflows, Translate workflow needs into solution configurations, Excellent verbal, written, and presentation skills, Cross-functional teamwork with sales

Nice to Have

Hands-on experience with Triple Quad LC/MS, Hands-on experience with High Resolution Mass Spectrometry (QTOF), Hands-on experience with Single Quadrupole, Hands-on experience with Orbitrap technologies

What You'll Do.

Act as LC/MS technical liaison

Act as LC/MS product liaison

Support customer needs discovery

Support demonstrations

Support quote/configuration

Drive technical close

Shape product configuration

Plan customer presentations

Deliver customer presentations

Plan technical visits

Deliver technical visits

Plan on-site demonstrations

Deliver on-site demonstrations

Create technical seminars

Deliver technical seminars

Create marketing-event presentations

Deliver marketing-event presentations

Lead product-line strategy execution

Execute competitive positioning

Execute deal strategies

Support strategic growth initiatives

Maintain knowledge of LC/MS competitive landscape

Translate differentiators into customer value

Gather Voice of Customer

Provide market feedback

Lead technical competency development

Provide product training

Provide solution selling training

Serve as product resource

Provide deal forecast

Provide monthly narratives

Maintain opportunity tracking

Maintain activity tracking

How You'll Work.

Team & Collaboration

Align with commercial organization; Align with customer service; Align with marketing team; Collaborate with Account Managers; Collaborate with sales teams; Collaborate with application resources; Collaborate with marketing

Communication Scope

Customer presentations; Technical seminars; Marketing presentations; Product training

Full Job Description

## **Job Description** Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek, so they can do what they do best: improve the world around us. Information about Agilent is available at . **How will you make an impact?** We are looking for a **Product Specialist,** **LC/MS** to join our Asia Pacific Technical Specialization and Solutions. In this Product Specialist role, you will be responsible for the liquid phase division products with liquid chromatography mass spectrometry (LC/MS) focus. You are expected to work collaboratively and align with respective country commercial organization, customer service organization, and marketing team to drive project implementation and execution. The goal is to increase Agilent LC/MS position and market share in the respective country. You will be leveraging your technical knowledge to serve as the HPLC and LC/MS expert for your customers and internal collaborators. We encourage independent thinking and creativity as you drive your business. You will create and develop business opportunities, as well as successful strategies and tactics to increase our presence in our customers’ labs. We are a cohesive team of technical specialists driving Agilent’s success in this dynamic marketplace! **What will you do?** **1) Technical Sales Leadership** * Act as the **LC/MS technical and product liaison** for customers and internal teams, ensuring the right solution is proposed and differentiated against competitors * Support opportunities primarily in stages where Product Specialist add the most value - **customer needs discovery, demonstrations, and quote/configuration support.** * Drive **technical close** by shaping solution fit, workflow value, and product configuration in collaboration with Account Manag

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