Sequence
Revenue
ProductSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Product Specialist at Sequence. Skills: customer onboarding, product feedback, implementation. Manage the customer implementation lifecycle from signature to go-live. Translate complex customer pricing models into the Sequence data model”
What You'll Achieve.
help us build and scale our customer onboarding playbook; help Sequence scale; be responsible for developing and executing global strategies for our most important external partners; build a world class implementation function; deliver customer value at every opportunity
Industry & Context.
Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity; Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions
What They're Looking For.
Must Have
2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment, Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects, communications skills and attention to detail, Comfortable communicating and building relationships with technical and non-technical stakeholders
Nice to Have
Enjoy being hands-on with customers and detailed product implementations, Want to work as part of a small, fast-moving team, Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions, Want to work on something new. The biggest product and company decisions still lie ahead of us, Enjoy the uncertainty and unpredictability that comes with an early stage company, Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions, Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering
What You'll Do.
Manage the customer implementation lifecycle from signature to go-live
Translate complex customer pricing models into the Sequence data model
Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform
Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday
Build the playbook and scale our onboarding and product specialist team right next to our C-level team
How You'll Work.
Team & Collaboration
Working closely with our Product, GTM and Engineering teams; Become a trusted source of product feedback for our product and engineering teams; Comfortable communicating and building relationships with technical and non-technical stakeholders
Communication Scope
communications skills and attention to detail; Comfortable communicating and building relationships with technical and non-technical stakeholders
Process & Methodology
Manage the customer implementation lifecycle from signature to go-live
Full Job Description
THE ROLE We’re looking for a Product Specialist to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You’ll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. WHAT YOU'LL DO - Manage the customer implementation lifecycle from signature to go-live - Translate complex customer pricing models into the Sequence data model - Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform - Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday - Build the playbook and scale our onboarding and product specialist team right next to our C-level team WHO YOU'LL BE - 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment - Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects - Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity - Strong communications skills and attention to detail - Comfortable communicating and building relationships with technical and non-technical stakeholders THIS IS A GREAT FIT IF YOU... - ✅ Enjoy being hands-on with customers and detailed product implementations - ✅ Want to work as part of a small, fast-moving team - ✅ Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation
Applying for this Product Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Sequence?
Real rants from real employees. Read before you apply.