InterSystems
health IT
ProductSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Specialist at InterSystems. Skills: health domain knowledge, health IT application experience, TrakCare product direction, customer problems, usable solutions. defining and executing TrakCare product direction. understanding customers’ clinical and strategic problems”
What You'll Achieve.
help customers solve those problems completely, quickly, and effectively; bring new features and products to successful release; help customers get the greatest value from TrakCare solutions; studies of the impact of TrakCare solutions on quality, safety, and efficiency metrics
Industry & Context.
understanding customers’ clinical and strategic problems; defining highly usable solutions that help customers solve those problems completely, quickly, and effectively
What They're Looking For.
Must Have
4+ years of relevant experience, Practical operational experience in healthcare organizations (quality, safety, care management, care coordination, analytics, etc.), Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information, Previous experience working with healthcare application design at an in-depth level, in industry or with a provider organization, Education in either a health domain or in health informatics, Excellent written and verbal communication skills, Ability to work directly in both team and individual settings, including working directly with customers
What You'll Do.
defining and executing TrakCare product direction
understanding customers’ clinical and strategic problems
envisioning and defining highly usable solutions
and roadmap of one or more products and solutions
bringing new features and products to successful release
understanding customer processes and needs
translating customer needs into product requirements
understanding needed changes over time
helping customers get the greatest value from TrakCare solutions
guiding product design and development
advising on relevant industry trends
studies of the impact of TrakCare solutions on quality
and efficiency metrics
participate in the informatics professional community and in national and international conferences
How You'll Work.
Team & Collaboration
Work with development, implementation, testing, support, sales, and field engineering team members; Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team; Ability to work directly in both team and individual settings
Communication Scope
Excellent written and verbal communication skills
Full Job Description
The Product Specialist utilizes health domain knowledge and health IT application experience to participate in defining and executing TrakCare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively. Responsibilities Participate in and/or lead in the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions Work with development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes over time, and help customers get the greatest value from TrakCare solutions Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise Serve as an internal subject matter expert in one or more health domain areas Understand and advise on relevant industry trends, including new products, regulatory changes, scientific and medical advances and changes in practice Participate in studies of the impact of TrakCare solutions on quality, safety, and efficiency metrics Participate in the informatics professional community and in national and international conferences Qualifications 4+ years of relevant experience Practical operational experience in healthcare organizations (quality, safety, care management, care coordination, analytics, etc.) Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information Previous experience work
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