Ready
Engineering
ProductSolutionsEngineer
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“Product Solutions Engineer at Ready. Skills: Product Solutions Engineering, AI technology, automation. Translate customer requests into features. Navigate development complexities”
What You'll Achieve.
Force-multiply our ability to deliver results for key customers; Drive expansion into future opportunities; Ensure customers' needs don’t fall through the cracks; Ensure quality and performance of implemented features; Play a role in defining the roadmap; Pursue a bold vision and a big goal
Industry & Context.
Excellent problem-solving skills; Analytical and data-driven approach to problem-solving
Majority remote (WFH) with frequent travel requirements, Flexibility to commute to the office as needed
What They're Looking For.
Must Have
Bachelor's degree with an emphasis on computer science, engineering, or similar technical field, 2-3 years experience working in an engineering role, understanding of Agile development methodologies, Excellent communication, collaboration, and problem-solving skills, Ability to independently manage multiple tasks and prioritize effectively under pressure, Builder mentality with proven experience in customer facing roles, Ability to write clean, maintainable, and efficient code in at least one relevant programming language, Demonstrated understanding of user experience (UX) principles and practices, analytical and data-driven approach to problem-solving, Basic understanding of web technologies such as HTML5, CSS3, and web APIs, Ability to thrive in a fast-paced, agile environment and manage multiple priorities, Excellent written and verbal communication skills, Ability to operate independently and thrive in an ambiguous environment
Nice to Have
Experience with AWS Bedrock, Python (including SQL knowledge), CI/CD (Docker, AWS), MLflow + Airflow (good to have), and Langchain or Pydantic-AI, Knowledge of LLM model evaluation, RAG architectures, LLM MCP servers, and LLM prompt engineering & function calls
What You'll Do.
Translate customer requests into features
Navigate development complexities
Bridge technical feasibility and user-centric design
Collaborate with product managers and engineers
Define product requirements
Prioritize product requirements
Capture client requirements
Document client requirements
Communicate client requirements
Advocate for solutions
Drive efficient execution
Develop test strategies
Perform test strategies
Document technical specifications
Maintain clear communication
Contribute to continuous improvement
Stay abreast of emerging technologies
Suggest product enhancements
Provide technical support
Train clients on software tools
Educate clients on software tools
Optimize AI utilization
Drive continuous improvement in workflows
How You'll Work.
Team & Collaboration
Collaborate with product managers and engineers; Work with cross-functional teams; Work closely with engineering, product, and operations teams
Communication Scope
Excellent communication; Excellent written communication; Excellent verbal communication; Concise and effective in written communication; Concise and effective in spoken communication
Process & Methodology
Manage multiple tasks, Prioritize effectively under pressure
Full Job Description
Location: Austin, TX Ready is seeking a passionate and innovative Product Solutions Engineer to support our state customers as we rapidly expand. This person will force-multiply our ability to deliver results for key customers and drive expansion into future opportunities. You will translate customer requests into impactful features, navigate development complexities, and bridge the gap between technical feasibility and user-centric design, ensuring our customers' needs don’t fall through the cracks. This person will also contribute to Ready’s Center of Excellence through AI technology and automation. About your role at Ready ⚡️ - Collaborate with product managers and engineers (PED) to define and prioritize product requirements, ensuring technical feasibility and alignment with user needs. - Capture, document, and communicate client requirements with the core team while adhering to the agreed upon format to convey priority. - Proactively identify and manage risks and dependencies across cross-functional teams, advocating for solutions and driving efficient execution. - Develop, utilize, and perform effective test strategies to ensure quality and performance of implemented features. - Document technical specifications and maintain clear communication with stakeholders throughout the development process. - Contribute to the continuous improvement of our development processes and tools, promoting a culture of innovation and agility. - Stay abreast of emerging technologies and industry trends, proactively suggesting opportunities for product enhancement. - Technical Support and Troubleshooting. - Client Training and Education on Ready Software tools. - Work closely with engineering, product, and operations teams to optimize AI utilization, flag risks/blockers, and drive continuous improvement in workflows. A bit about you 🥇 - Bachelor's degree with an emphasis on computer science, engineering, or similar technical field. - 2-3 years experience working in an engine
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