Emplify Health

Healthcare

Product(Solution)Owner|PatientFlow

Wisconsin, United States; Michigan, United States; Minnesota, United States; Iowa, United States FULL TIME Remote Friendly
The Brief

“Product (Solution) Owner | Patient Flow at Emplify Health. Skills: Product ownership, Solution management, Agile. Maximize value of outcomes from solution team’s work.. Define and achieve improvement and strategic outcomes.”

What You'll Achieve.

Achieve the goals and objectives of the assigned patient flow solution.; Ensure consistent, high-quality service delivery.; Enhance operational alignment.; Define and achieve improvement and strategic outcomes, financial goals, and success metrics related to the solution.; Maximize the value of outcomes from the solution team’s work.

Industry & Context.

Healthcare
Problems you'll solve

Innovative problem-solving skills.

Eligibility Requirements

Candidates must reside in WI, MI, MN, or IA to be considered., Immigration sponsorship (e.g., H-1B) is not available for this position., Candidates must reside within a reasonable commuting distance of La Crosse or Green Bay, WI due to on-site needs., Candidates must reside in WI, MN, IA, or MI at the time of hire.

What They're Looking For.

Must Have

Bachelor's degree in Business Administration, Healthcare Administration, Engineering, or related field., 3-5 years of experience in agile product ownership, product or solution management, leadership, or functional expertise., Proven experience implementing large-scale functional improvements or strategic outcomes., Skilled in facilitating meetings at multiple organizational levels., Ability to work across functional groups and identify improvement areas., Excellent oral and written communication skills., Servant leadership mindset with innovative problem-solving skills., Experience in data analysis and understanding business value., Proficiency in prioritization methodologies and change management practices., Any license or certification relevant to the area of specialty.

Nice to Have

Healthcare experience is ideal., Experience working in Agile or Scrum environments., PSPO (Professional Scrum Product Owner) certification., Additional Agile certifications such as CSPO (Certified Scrum Product Owner).

What You'll Do.

Maximize value of outcomes from solution team’s work.

Define and achieve improvement and strategic outcomes.

Own the solution as a set of capabilities.

Maintain and prioritize the solution backlog.

Ensure business solutions align with organizational goals.

Develop competitive and differentiating use cases.

Identify and interpret end-user requirements.

Discover opportunities for solutions within customer/user base.

Build and manage relationships with key stakeholders.

Analyze and interpret data to enhance service delivery.

Communicate business value of services and solutions.

Collaborate to define and resource new features.

Develop and manage the solution budget.

Share responsibility for overall team performance.

Lead recruitment and skill gap identification.

Work harmoniously within a large cross-functional team.

Maintain regular and predictable attendance.

How You'll Work.

Team & Collaboration

Work harmoniously within a large cross-functional team at all organizational levels.; Collaborate with business areas, portfolio management, technology, and support teams.; Build and manage relationships with key stakeholders and subject matter experts.; Share accountability for success with the cross-functional team assigned to the solution.; Highly effective in communication with all stakeholders, including operational and business leads, Scrum Masters or Project Managers, and Developers.

Communication Scope

Excellent oral and written communication skills.; Communicate the business value of services and solutions to customers and functional areas.

Process & Methodology

Manage the solution backlog., Develop and manage the solution budget., Obtain approvals, track progress, and report to management.

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