TESCO TSA
Financial Services
Product&PropositionManager-CreditCards
Neural analysis suggests this role is
optimal for Manager candidates.
“Product & Proposition Manager - Credit Cards at TESCO TSA. Skills: Product management, Credit card products, Risk management, Customer outcomes. Manage and develop existing products. Manage and develop new products”
What You'll Achieve.
Deliver outcomes needed to deliver strategy; Achieve business outcomes; Achieve customer outcomes
Industry & Context.
Solve problems creatively; Solve problems effectively; Complex analysis
What They're Looking For.
Must Have
Extensive knowledge of credit card markets, Experience in product management, Broad understanding of financial services, Broad understanding of lending, Experience working across customer life cycle, Experience developing risk management frameworks, Experience operating in risk based environments, Experience assessing customer outcomes, Experience achieving customer driven goals, Experience of decision making, Experience prioritising across multiple activities, Well developed numerical skills, Well developed analytical skills, Solid commercial acumen
Nice to Have
Proficiency in SAS, Proficiency in SQL, Experience working within agile methodologies
What You'll Do.
Manage and develop existing products
Manage and develop new products
Own related customer journeys
Own related colleague journeys
Develop product strategy
Drive change through execution teams
Make key decisions in product lifecycle
Own associated outcomes
Develop customer level strategies
Develop customer level solutions
Be Subject Matter Expert
Guide stakeholders on products
Advise stakeholders on propositions
Advise stakeholders on journeys
Develop product propositions
Develop service strategy
Define priorities for strategy delivery
Lead execution of priorities
Develop commercial models
Develop business models
Evaluate technical feasibility
Evaluate legal compliance
Evaluate potential risks
Monitor market trends
Analyse feedback from employees
Analyse feedback from customers
Identify areas for improvement
Refine product before launch
Refine process before launch
Manage comprehensive launch plans
Manage technical deployments
Establish rollout timelines
Establish marketing strategies
Establish training initiatives
Establish communication channels
Promote new products effectively
Assess product performance
Advise decision making
Influence decision making
Contribute to policy development
Take responsibility for operational effectiveness
Collaborate closely with other functions
Collaborate closely with business divisions
Lead a team performing complex tasks
Deliver on work impacting business function
Set objectives for employees
Coach employees in pursuit of objectives
Appraise performance relative to objectives
Determine reward outcomes
Lead collaborative assignments
Guide team members through assignments
Identify need for other specialisation
Identify new directions for assignments
Identify new directions for projects
Identify cross functional methodologies
Identify cross functional practices
Consult on complex issues
Provide advice to People Leaders
Support resolution of escalated issues
Identify ways to mitigate risk
Develop new procedures
Take ownership for managing risk
Perform work related to other areas
Understand how areas coordinate
Understand how areas contribute
Collaborate with other areas of work
Keep up to speed with business activity
Keep up to speed with business strategy
Engage in complex analysis of data
Solve problems creatively
Solve problems effectively
Communicate complex information
Influence stakeholders to achieve outcomes
Convince stakeholders to achieve outcomes
Develop frameworks for credit card products
Ensure credit card products are compliant
Ensure credit card products are transparent
Ensure credit card products deliver fair outcomes
Direct cross-functional activity
Challenge cross-functional activity
Ensure effective design
Ensure effective controls
Work closely with Risk teams
Maintain oversight with Risk teams
Maintain alignment with Risk teams
Present clear evidence to senior stakeholders
Support engagement with regulators
Support engagement with industry bodies
How You'll Work.
Team & Collaboration
Cross-functional teams; Cross-functional activity; Other functions; Business divisions; Other areas of work; Business aligned support areas
Communication Scope
Communicate complex information; Present clear evidence
Process & Methodology
Roadmap, Agile methodologies
Full Job Description
# **Job Description** **Purpose of the role** To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. **Accountabilities** * Development of customer level strategies & solutions that are tailored to customers’ needs. * Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. * Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. * Development of different commercial and business models through a strong understanding of the financial drivers of the P for the relevant segment/ proposition/ journey. * Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. * Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. * Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. * Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance
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