Southwest Airlines
ProductOwnerGlobal
“Product Owner Global at Southwest Airlines. Skills: Product Owner, Agile, Scrum, AI, Platform product management, Backlog management. Prepare backlog for PI Planning and decide which work items become part of the team backlog. Serve as the customer proxy”
What You'll Achieve.
Ensure solutions deliver meaningful outcomes; Drive clarity, influence direction, and bring high-impact products to life; Define how agentic solutions are measured, shipped, and scaled, using outcome-driven prioritization to ensure AI products deliver real, observable value while aligning to the metrics that matter in operational environments; Accelerate adoption across Teams; Drive platform reliability and trust; Guide continuous improvement using adoption, value, and service-level metrics
Industry & Context.
Skilled in analytics and problem solving with a high attention to detail
Ability to work extended hours as needed, Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
What They're Looking For.
Must Have
Agile and Scrum software development methodologies, Business analysis, project management or software development delivering enterprise products and solutions, Platform product management: vision, roadmap, OKRs, prioritization, Deep understanding of AI platform lifecycle (MLOps/LLMOps), personas and workflows, Stakeholder leadership across Security, Data, Infra, App executive communication, Value measurement: adoption funnels, ROI/unit economics, service SLAs, Backlog ownership: epics, user stories, acceptance criteria, release planning, AWS/AICP fluency (SageMaker, Bedrock, AgentCore) to make tradeoffs
Nice to Have
API/SDK and developer experience strategy, Responsible AI & governance frameworks, FinOps familiarity for AI workloads (cost per inference/training), Change management for enterprise platform rollouts, Experience launching internal products with self-service onboarding
What You'll Do.
Prepare backlog for PI Planning and decide which work items become part of the team backlog
Serve as the customer proxy
and maintain the team backlog
Partner in Scrum ceremonies such as iteration planning
Help create user stories and define acceptance criteria
Review and accept user stories as complete
Contribute to vision and program Backlog
Meet with stakeholders to ensure features and subsequent stories meet expectations
Drive iteration content by prioritizing user stories
How You'll Work.
Team & Collaboration
Partner closely with Product Management, Business stakeholders, and cross-functional Technology Teams; Partnering with Security, Data, Infrastructure, and Application Teams; Works closely with Data Teams; Partner in Scrum ceremonies; Stakeholder leadership across Security, Data, Infra, App executive communication
Communication Scope
Skilled in presentation, facilitation, communication, and negotiation; Executive communication
Process & Methodology
Project management, Release planning
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