ProductOperationsSpecialist

About Jerry.ai http://Jerry.ai Jerry.ai is building America’s first and only AI-powered super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million users, and have helped millions find better auto insurance — and we’re just getting started. About The Opportunity: We're looking for a sharp, structured, product thinker to join our Growth team. This role is purpose-built for someone who has built strong problem-solving and analytical foundations — whether through consulting, strategy, or early product work — and is ready to apply those skills to real product ownership in a fast-moving, high-stakes environment. You'll be embedded in one of the most important teams at Jerry, working on the funnels that directly drive how millions of users discover, evaluate, and purchase car insurance. You'll start by building deep context across our product and user experience, then take on increasing ownership — from scoped feature launches to larger growth initiatives — as you develop your product instincts and establish your impact. This role reports to the VP of Growth and collaborates closely with Engineering (including our China-based team), Design, Analytics, and Marketing — with direct visibility to senior leadership including the CEO. How You Will Make an Impact: You'll ramp up quickly by developing the sharpest possible understanding of our product: - Conduct structured product walkthroughs to map user journeys, identify friction points, and build a ground-level view of how our funnels perform - Own user feedback monitoring — synthesizing signals from reviews, support, and research into actionable insight - Drive bug triage and resolution in partnership with Engineering, ensuring quality issues are prioritized and closed efficiently From there, you'll take on