Aiven

ProductOperationsSpecialist

Helsinki, Uusimaa, Finland Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Product Operations Specialist at Aiven. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, AI tooling, automation, agents, AI-assisted workflows. Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time. Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, a”

What You'll Achieve.

making our teams faster and more predictable; reducing manual effort across metrics reviews, reporting, and process tracking; keep data current; make those workflows self-sustaining; create flow and predictability

Industry & Context.

Problems you'll solve

removing friction; Fix broken operational workflows; building the process and then making it smarter over time; design process from zero to one

What They're Looking For.

Must Have

Proven experience building process from zero to one, AI-first operator, communication and stakeholder you influence without authority, Change management experience, Solid understanding of the software development lifecycle and how product organizations operate, Comfortable in ambiguity and fast-changing environments

Nice to Have

Background in a SaaS company (B2B or B2C), Hands-on experience with workflow automation tools (e. g. , n8n, Zapier, Make) or building lightweight AI agents, Familiarity with Jira, Notion, Linear or similar tools, Experience with prompt engineering or structuring AI-assisted processes at team or org level

What You'll Do.

Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time

Design and automate operational workflows using AI tooling

reducing manual effort across metrics reviews

Support business and metrics review cadences

leveraging AI to surface insights and keep data current

Fix broken operational workflows by working directly with engineering managers

product managers and Technical Program Managers — then look for where AI can make those workflows self-sustaining

Maintain and evolve our operational playbooks

ensuring nothing we build becomes outdated

Introduce and enable minimum viable process — not process for its own sake

but the right guardrails that create flow and predictability

Drive change management and enablement when rolling out new tools

or ways of working across product and engineering

Support cost capitalization processes within the organization

Evaluate and configure tooling (Jira

and others under assessment) with an eye toward what can be automated or augmented

How You'll Work.

Team & Collaboration

connective tissue between domain leaders, engineering, and product management teams; working directly with engineering managers, product managers and Technical Program Managers; Drive change management and enablement when rolling out new tools, metrics, or ways of working across product and engineering

Communication Scope

communication and stakeholder you influence without authority

Process & Methodology

process management, cross-functional coordination, resource planning

Full Job Description

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. About the Role Product Delivery Operations at Aiven is building operational excellence across a fast-growing, cross-functional organization. As a Product Operations Specialist, you'll be the connective tissue between domain leaders, engineering, and product management teams — removing friction, designing process from zero to one, and making our teams faster and more predictable. What makes this role different today: we're not looking for someone who uses AI occasionally. We're looking for someone who defaults to AI — someone who sees automation, agents, and AI-assisted workflows as the natural starting point when solving operational problems. At the same time, the foundation of this role is operational discipline. AI without solid process thinking creates faster chaos. You'll need both. What You'll Do Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, and process tracking Support business and metrics review cadences, leveraging AI to surface insights and keep data current Fix broken operational workflows by working directly with engineering managers, product managers and Technical Program Managers — then look for where AI can make those workflows self-sustaining Maintain and evolve our operational playbooks, ensuring nothing we build becomes outdated Introduce and enable minimum viable process — not process for its own sake, but the right guardrails that create flow and predictability D

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