Teachstone
Tech / AI / Software
ProductOperationsManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Operations Manager at Teachstone. Skills: Product Operations, process development, documentation, enablement, execution, GTM Process Development, Voice of the Customer (VoC) program, systems thinking, operational excellence. process development. documentation”
Industry & Context.
solving operational inefficiencies; making the complex simple
What They're Looking For.
Must Have
Experience managing or supporting customer feedback programs, with an understanding of how to turn insights into action., Exceptional organizational and communication able to keep multiple teams aligned and moving forward., Comfort with ambiguity and a bias toward action—you’re known for getting things done and continuously iterating.
Nice to Have
GTM Process Development experience coordinating cross-functional product or feature launches strongly preferred., Experience leveraging AI tools or insights to streamline workflows, uncover trends, or scale operational processes.
What You'll Do.
establishing and coordinating our cross-functional Launch/Go-to-Market (GTM) processes
building the foundation for our Voice of the Customer (VoC) program
How You'll Work.
Team & Collaboration
keeping multiple teams aligned and moving forward
Communication Scope
Exceptional organizational and communication able to keep multiple teams aligned and moving forward.
Full Job Description
Company Overview: Do You Thrive on Innovation and Technology? At Teachstone, we’re leading the charge in transforming education through innovative, tech-driven solutions. Founded in 2008, we revolutionized the industry with our Classroom Assessment Scoring System® (CLASS®), a research-backed tool that measures teacher-child interactions proven to drive learning and lifelong achievement. We’re not just making a difference—we’re evolving how education is delivered. Join a technology-focused team that’s building cutting-edge platforms like myTeachstone, which integrates data and resources to streamline classroom observations and teacher development. At Teachstone, you’ll help design and deliver impactful tools that empower educators to improve their interactions with students, driving real change and success in classrooms nationwide. Be part of the future of education with us! Role Overview: As Product Operations Manager, you will be the core operational enabler for the Product organization. This role is primarily centered on process development, documentation, enablement, and execution, ensuring our product functions run efficiently and consistently. Your initial focus will be split between two critical areas: establishing and coordinating our cross-functional Launch/Go-to-Market (GTM) processes and building the foundation for our Voice of the Customer (VoC) program. This is a high-impact, execution-focused role that blends coordination, systems thinking, and a commitment to operational excellence. Role Responsibilities: GTM Process Development experience coordinating cross-functional product or feature launches strongly preferred. A systems thinker who thrives on solving operational inefficiencies and making the complex simple. Proficiency in tools such as Jira, Asana, Confluence, or similar to manage product workflows and documentation. Experience managing or supporting customer feedback programs, with an understanding of how to turn insights into action. Exceptiona
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