StarRez
Student housing software
ProductOperationsManager
“Product Operations Manager at StarRez. Skills: Product operations, Process improvement, Cross-functional alignment, Data analysis. Drive efficiency, coordination, and clarity. Support cross-functional alignment”
What You'll Achieve.
Drive efficiency, coordination, and clarity; Enable Product Analytics; Make product work smoother, smarter, and more scalable; Deliver best work; Reduce friction and improve visibility; Manage dependencies effectively; Inform decision-making; Resolve risks and blockers proactively
Industry & Context.
Data-driven decision-making; Analytical skills; Surface actionable insights; Decision-making under ambiguity
10% travel
What They're Looking For.
Must Have
3+ years of experience in product operations, program management, or related roles in a SaaS or B2B software environment, 1+ years of people leadership or mentorship experience, Proven track record supporting the delivery of cross-functional initiatives or product workflows with measurable operational impact, analytical skills with the ability to track key metrics, synthesize data, and surface actionable insights, Skilled in stakeholder coordination and internal communications across product, engineering, and commercial teams, Highly organized and outcome-oriented, Comfortable working in dynamic environments, adapting to shifting priorities and supporting decision-making under ambiguity
Nice to Have
Experience supporting SaaS platforms that manage complex workflows, especially in industries such as higher education, student housing, or enterprise operations, Experience using Pendo or similar product analytics tools, Familiarity with the operational needs of B2B SaaS businesses that blend product-led and sales-led growth strategies, Exposure to customer lifecycle programs, Prior involvement in managing user research operations, gathering voice-of-customer inputs, or supporting product feedback forums, Experience coordinating across multi-regional or global product teams
What You'll Do.
Support cross-functional alignment
Improve product and design workflows
Track product initiatives and pilots
Compile dashboards and reports on key metrics
Identify and escalate risks and blockers
How You'll Work.
Team & Collaboration
Support cross-functional alignment; Collaborate with Product Managers, Product Owners, Designers and Analysts; Partner closely with cross-functional teams; Ensure product priorities are communicated
Communication Scope
Internal communications
Process & Methodology
Program management, Track and coordinate execution of product-related initiatives, Manage dependencies effectively, Manage timelines and scope
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