LinkedIn

Technology

ProductOperationsManager

$175–245k ~AI est. San Francisco, California, United States; Sunnyvale, California, United States; New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Product Operations Manager at LinkedIn. Skills: Product strategy, Roadmap, User stories, Cross-functional collaboration. Influence and shape product strategy. Drive change for key issues”

Industry & Context.

Technology
Problems you'll solve

Detective work

Eligibility Requirements

Occasional travel

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 4+ years experience, 2+ years experience with SQL

Nice to Have

Experience leveraging AI tools, Experience with Enterprise Software, Experience driving cross-functional projects, Thrives in ambiguous environments, Operate independently, Results-orientation, Utilizing data to identify trends

What You'll Do.

Influence and shape product strategy

Drive change for key issues

Prioritize product change requests

Aggregate and analyze member issues

Collaborate with product and design teams

Ensure operational processes factored

Integrate solutions to identify issues

Drive creation of help center content

Maintain domain knowledge

Organize product areas

Communicate upcoming product features

Communicate user experience changes

Drive regular program management

Report executive readouts

Develop internal programs

Improve product quality

Improve product health

Identify new ways of analyzing friction

Scale new ways of measuring friction

How You'll Work.

Team & Collaboration

Cross functional teams; Product teams; Engineering teams; Design teams; Marketing teams; Operations teams; Customer support teams; Customer success teams

Communication Scope

Executive communication

Process & Methodology

Program management

Full Job Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based San Francisco, Sunnyvale or New York At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Product Operations Managers are LinkedIn’s cross functional team communicators and collaborators shaping products/solutions using analytics to represent the voice of our customers/members and customer support & success teams to help improve LinkedIn’s product health and quality. They are relentlessly focused on driving a stellar member/customer experience for the millions of people using LinkedIn’s products, partnering with Product, Engineering, Design, Marketing, and Operations teams to quantify user friction in both new and structured ways, measurably enhance the product experience, and increase internal team efficiency by driving tool improvements and enablement. A blend of detective work, influencing, analytics, and executive communication make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe. This role will be focused either on our Business Platform products, which could include experiences such as checkout, payments and billing experiences, user and acce

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