Technology
ProductOperationsManager
Neural analysis suggests this role is
optimal for mid candidates.
“Product Operations Manager at LinkedIn. Skills: Product strategy, Roadmap, User stories, Cross-functional collaboration. Influence and shape product strategy. Drive change for key issues”
Industry & Context.
Detective work
Occasional travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 4+ years experience, 2+ years experience with SQL
Nice to Have
Experience leveraging AI tools, Experience with Enterprise Software, Experience driving cross-functional projects, Thrives in ambiguous environments, Operate independently, Results-orientation, Utilizing data to identify trends
What You'll Do.
Influence and shape product strategy
Drive change for key issues
Prioritize product change requests
Aggregate and analyze member issues
Collaborate with product and design teams
Ensure operational processes factored
Integrate solutions to identify issues
Drive creation of help center content
Maintain domain knowledge
Organize product areas
Communicate upcoming product features
Communicate user experience changes
Drive regular program management
Report executive readouts
Develop internal programs
Improve product quality
Improve product health
Identify new ways of analyzing friction
Scale new ways of measuring friction
How You'll Work.
Team & Collaboration
Cross functional teams; Product teams; Engineering teams; Design teams; Marketing teams; Operations teams; Customer support teams; Customer success teams
Communication Scope
Executive communication
Process & Methodology
Program management
Full Job Description
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based San Francisco, Sunnyvale or New York At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Product Operations Managers are LinkedIn’s cross functional team communicators and collaborators shaping products/solutions using analytics to represent the voice of our customers/members and customer support & success teams to help improve LinkedIn’s product health and quality. They are relentlessly focused on driving a stellar member/customer experience for the millions of people using LinkedIn’s products, partnering with Product, Engineering, Design, Marketing, and Operations teams to quantify user friction in both new and structured ways, measurably enhance the product experience, and increase internal team efficiency by driving tool improvements and enablement. A blend of detective work, influencing, analytics, and executive communication make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe. This role will be focused either on our Business Platform products, which could include experiences such as checkout, payments and billing experiences, user and acce
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