LinkedIn

Internet

ProductOperationsManager

$165–235k ~AI est. San Francisco, California, United States; Sunnyvale, California, United States; New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Product Operations Manager at LinkedIn. Skills: Product Operations, Analytics, Cross-functional collaboration. Influence product strategy. Shape product roadmap”

What You'll Achieve.

Improve LinkedIn's product health; Improve LinkedIn's product quality; Enhance product experience; Increase internal team efficiency

Industry & Context.

Internet
Problems you'll solve

Detective work; Problem solving

Eligibility Requirements

Occasional travel

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 4+ years experience, 2+ years SQL or equivalent

Nice to Have

Leveraging AI tools, Enterprise Software experience, Cross-functional projects experience, Operate independently, Utilizing data to identify trends, Voice of Customer role experience, CRM experience, Gathering business insights, Sizing impact of projects, Verbal and written communication skills, Leading innovative projects, Organizational skills, Attention to detail, Relationship skills, Interpersonal skills, Cross functional collaboration skills, Negotiation skills, Influencing stakeholders with data, Analytical experience, Problem solving experience, Deal with ambiguity, Adapt, Exhibit growth mindset

What You'll Do.

Influence product strategy

Shape product roadmap

Drive change for key issues

Prioritize product change requests

Aggregate member issues

Analyze member issues

Influence product roadmap

Track post-launch impact

Communicate post-launch impact

Factor operational processes

Identify user experience issues

Drive help center content creation

Ensure members find answers

Maintain domain knowledge

Organize product areas

Communicate product features

Communicate user experience changes

Drive program management

Drive executive readouts

Develop internal programs

Improve product quality

Improve product health

Develop new operating models

Identify new ways of analyzing friction

Scale new ways of measuring friction

Gather insights from members

How You'll Work.

Team & Collaboration

Product teams; Engineering teams; Design teams; Marketing teams; Operations teams; Customer support teams; Customer success teams; Content writers

Communication Scope

Executive communication; Storytelling with data

Process & Methodology

Program management

Full Job Description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based San Francisco, Sunnyvale or New York At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Product Operations Managers are LinkedIn’s cross functional team communicators and collaborators shaping products/solutions using analytics to represent the voice of our customers/members and customer support & success teams to help improve LinkedIn’s product health and quality. They are relentlessly focused on driving a stellar member/customer experience for the millions of people using LinkedIn’s products, partnering with Product, Engineering, Design, Marketing, and Operations teams to quantify user friction in both new and structured ways, measurably enhance the product experience, and increase internal team efficiency by driving tool improvements and enablement. A blend of detective work, influencing, analytics, and executive communication make this a unique and exciting role that will provide an opportunity to work with multiple teams across the company and around the globe. This role will be focused either on our Business Platform products, which could include experiences such as checkout, payments and billing experiences, user and acce

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