Indigo Books & Music

Retail

ProductOperationsManager

CA$95–135k ~AI est. Brossard, Quebec, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Product Operations Manager at Indigo Books & Music. Skills: Operations management, People leadership, Customer experience. Lead daily operations. Support product movement”

Industry & Context.

Retail
Problems you'll solve

Data-driven decision making

Eligibility Requirements

Lifting and moving product

What They're Looking For.

Must Have

2-3 years management experience, Key-holder experience, Retail or customer-focused experience, Flexible schedule, Comfortable lifting and moving product

Nice to Have

University degree

What You'll Do.

Lead daily operations

Support product movement

Manage inventory flow

Take ownership of action plans

Help lead visual presentation

Help lead merchandising standards

Support collection changes

Support promotional setups

Partner with store leadership

Partner with visual teams

Motivate team members

Set clear expectations

Provide regular feedback

Help team members grow skills

Help team members grow confidence

Contribute to engagement

Contribute to retention

Contribute to positive team culture

Make decisions with customer experience in mind

Support new ways of working

Support technology improvements

Ensure customers can navigate store

Support customers with team assistance

Support health and safety standards

Participate in health and safety initiatives

How You'll Work.

Team & Collaboration

Store leadership; Visual teams; Team members

Full Job Description

WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled As a Product Operations Manager , you’ll lead the way in how products move from delivery to shelf, how the store looks and feels for customers, and how your team learns and succeeds together. This is a hands‑on leadership role where you’ll build confidence, sharpen your skills, and be supported by an experienced store and regional leadership team. What you’ll focus on Lead daily operations with confidence * Support the smooth movement of products from truck to shelf * Help manage inventory flow, replenishment, and markdowns * Use sales results and operational data to understand what’s working and where to improve * Take ownership of action plans that help the store operate efficiently and profitably Bring the store to life * Help

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