Indigo Books & Music
Retail
ProductOperationsManager
Neural analysis suggests this role is
optimal for mid candidates.
“Product Operations Manager at Indigo Books & Music. Skills: Operations management, People leadership, Customer experience. Lead daily operations. Support product movement”
Industry & Context.
Data-driven decision making
Lifting and moving product
What They're Looking For.
Must Have
2-3 years management experience, Key-holder experience, Retail or customer-focused experience, Flexible schedule, Comfortable lifting and moving product
Nice to Have
University degree
What You'll Do.
Lead daily operations
Support product movement
Manage inventory flow
Take ownership of action plans
Help lead visual presentation
Help lead merchandising standards
Support collection changes
Support promotional setups
Partner with store leadership
Partner with visual teams
Motivate team members
Set clear expectations
Provide regular feedback
Help team members grow skills
Help team members grow confidence
Contribute to engagement
Contribute to retention
Contribute to positive team culture
Make decisions with customer experience in mind
Support new ways of working
Support technology improvements
Ensure customers can navigate store
Support customers with team assistance
Support health and safety standards
Participate in health and safety initiatives
How You'll Work.
Team & Collaboration
Store leadership; Visual teams; Team members
Full Job Description
WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place. OUR GUIDING PRINCIPLES Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day. * We Will Hire, Inspire, Promote and Retain the Best * We Will Be Customer Centric * We Will Be Entrepreneurial * We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment * We Will Be Committed to True and Shared Value Creation * We Will Be Systems Thinking, Data Driven and AI enabled As a Product Operations Manager , you’ll lead the way in how products move from delivery to shelf, how the store looks and feels for customers, and how your team learns and succeeds together. This is a hands‑on leadership role where you’ll build confidence, sharpen your skills, and be supported by an experienced store and regional leadership team. What you’ll focus on Lead daily operations with confidence * Support the smooth movement of products from truck to shelf * Help manage inventory flow, replenishment, and markdowns * Use sales results and operational data to understand what’s working and where to improve * Take ownership of action plans that help the store operate efficiently and profitably Bring the store to life * Help
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