Datadog

ProductOperationsManager

$176–246k ~AI est. New York, New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Product Operations Manager at Datadog. Skills: Product operations, Program management, AI workflows. Improve Product Development Life Cycle. Drive operational excellence for product launches”

Industry & Context.

Problems you'll solve

Root cause analysis; Data analysis; Actionable recommendations

What They're Looking For.

Must Have

4+ years product operations experience, 4+ years program management experience, Experience collaborating across multiple departments, Experience aligning stakeholders, Experience communicating with senior leadership, Hands-on experience with Jira, Hands-on experience with Confluence, Hands-on experience with GitHub, Willingness to build tooling, Experience working in ambiguous environments, Demonstrated ability to lead through influence

Nice to Have

2+ years software engineering experience, 2+ years technical product management experience, Experience with GitHub for CI/CD, Experience with GitHub documentation workflows, Experience with GitHub collaboration, Proficiency in programming languages, Proficiency in SQL, Experience building AI agents, Experience deploying automated workflows, Professional use of Claude, Professional use of ChatGPT, Professional use of Cursor, Prompt engineering experience, Integrating AI into workflows

What You'll Do.

Improve Product Development Life Cycle

Drive operational excellence for product launches

Coordinate across Product

Build AI-powered workflows

Automate operational work

Accelerate operational work

Experiment with AI tools

Build single source of truth for launches

Give visibility into what's shipping

Drive centralized product knowledge

Drive product enablement

Analyze product signals

Quantify product signals

Query product data systems

Query CRM data systems

Query customer data systems

Surface high-signal insights

Aggregate feature requests

Quantify feature requests

Identify revenue opportunities

Measure product decision impact

Bring analytical lens to operational work

Turn data into recommendations

How You'll Work.

Team & Collaboration

Cross-functional workflows; Product, Engineering, Marketing, Sales, Customer Success, Support coordination; Aligning stakeholders; Cross-functional partners visibility

Communication Scope

Presenting to senior leadership; Written communication; Live communication

Process & Methodology

Program management, Roadmap planning

Full Job Description

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization. As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own and improve the full Product Development Life Cycle. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers. Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter. Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team. Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable. Analyze and quantify product signals. Query produ

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