Indigo Books & Music
Retail
ProductOperationsLeader
“Product Operations Leader at Indigo Books & Music. Skills: Product operations, Visual merchandising, Customer experience. Lead execution of strategic priorities. Ensure accuracy of product flow processes”
What You'll Achieve.
Profitable movement of goods; Sell products at highest margin
Industry & Context.
Systemic thinking
Flexible schedule, Lift up to 40 pounds
What They're Looking For.
Must Have
1-2 years experience customer service, 1-2 years experience merchandising, 1-2 years experience operations, Experience leading others, Knowledge of provincial health and safety standards, Bilingualism (French/English) required
What You'll Do.
Lead execution of strategic priorities
Ensure accuracy of product flow processes
Ensure effectiveness of product flow processes
Lead execution of D2F process
Lead execution of visual operations
React to merchandise flow
Move merchandise to sales floor
Organize back of house
Manage markdown process
Implement promotional displays
Manage merchandise flow
Lead execution of seasonal renewal
Lead execution of visual merchandising plans
Manage visual merchandising supports
Manage acrylic displays
Champion customer needs in decisions
Promote leading technology solutions
Anticipate customer expectations
Anticipate customer needs
Coach customer service representatives
Provide feedback to representatives
Ensure operational excellence
Ensure profitable merchandise movement
Prioritize team health
Prioritize customer health
Prioritize team safety
Prioritize customer safety
How You'll Work.
Team & Collaboration
Collaborate with others; Share technical knowledge; Learn from others; Seek input from others; Encourage diverse opinions; Accept feedback
Process & Methodology
Prioritize tasks, Plan tasks, Execute tasks, Agile execution
Applying for this Product Operations Leader role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Indigo Books & Music?
Real rants from real employees. Read before you apply.