Pansophic Learning
Education
ProductOperationsEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Product Operations Engineer at Pansophic Learning. Skills: Product Operations, Software Development, System Administration, AWS. Design software solutions. Code software solutions”
Industry & Context.
Troubleshooting; Problem solving
California not eligible, Colorado not eligible, New York not eligible
What They're Looking For.
Must Have
Bachelor’s degree in computer science, electrical or electronics engineering, Information Systems, Systems Engineering, or equivalent degree, Experience administering complex systems/integrations, Technical aptitude to learn new systems, processes, and backend reporting, Experience developing open standards-based solutions, Significant, demonstrable experience implementing features across the software development team and development environment, Ability to be a self-starter, Exceptional oral and written communication skills, Understanding of relational databases, Proficiency with SQL, 3+ years of experience with NodeJS, 3+ years of experience with JavaScript, Experience with Amazon Web Services API, Experience with Git version control, Experience with Unix/Linux environment, Experience with ticket tracking, resolutions to support end users, Ability to pass federal and state criminal background checks
Nice to Have
Ability to think independently, Ability to work well within a team environment, Ability to work well under pressure, Experience administering training platforms, Experience with NoSQL document databases, AWS CDK experience
What You'll Do.
Design software solutions
Code software solutions
Test software solutions
Administer Integrated third parties
Oversee implementation
Oversee troubleshooting
Maintain developments
Design RESTful web services
Implement RESTful web services
Test RESTful web services
Work with AWS services
Build application environments
Host application environments
Maintain application environments
Maintain source code repositories
Manage branching strategies
Manage merging strategies
Analyze technical problems
Resolve technical problems
Analyze application problems
Resolve application problems
Provide analysis for production issues
Provide troubleshooting for production issues
Provide analysis for code deployment
Provide troubleshooting for code deployment
Contribute to user interface design
Contribute to user interface development
Work closely with enrollment teams
Work closely with development teams
Identify complex mapping of data
Map data into learning ecosystem
Coordinate day to day operations
Address system anomalies
Ensure timely resolution
Minimize impacts to learning experience
Perform routine maintenance
Perform application updates
Coordinate with vendors
Communicate maintenance impacts
Work with various departments on projects
Work with various teams on projects
Create custom reports
Maintain documentation
Provide training to corporate
Support systems during school year end activities
Support systems during annual rollovers
How You'll Work.
Team & Collaboration
Collaborative individual; Energetic, high-performing team; Software Development Managers; Software Engineers; Other developers/testers; Product owners; Enrollment teams; Development teams; School staff; Administrators; Operational teams; Vendors; Various departments; Various teams
Communication Scope
Oral communication; Written communication
Full Job Description
The Product Operations Engineer will design, code and tests software solutions for learning systems. They will deliver and support products with high quality and in a timely manner. The Product Operations Engineer will administer Canvas, Integrated third parties, and the SIS (Student Information Systems), to support the worldwide expansion of our schools. They will be a collaborative and reliable individual who is motivated by working with an energetic, high-performing team to build a leading education company. The Product Operations Engineer will oversee the implementation, support and troubleshooting of systems within our educational environment (Online, Brick and Mortar and international, 100+ schools). This position requires strong technical skills with data analysis, complex configurations, and integrations with both internal and external applications. The Product Operations engineer will work with the Software Development Managers and Software Engineers to provide suggestions and solutions to maintain and improve the current and future developments of the company. Applicants in California, Colorado and New York are not eligible for this position. Responsibilities: Design, implement and test software solutions for K-12 schools’ learning environment Design, implement and test RESTful web services using NodeJS, Google Apps Script, and Postman Work with various services from Amazon Web Services (AWS) to build, host and maintain application environments Follow best practices for maintaining source code repositories and branching/merging strategies with Git for multiple code bases and applications Analyze and resolve technical and application problems Provide analysis and troubleshooting support for production issues & code deployment activities Contribute to the user interface design and development Work collaboratively with other developers/testers and product owners Setup and Administer systems (SIS, LMS, third party integrations) or existing and new schools join
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