Stable
Product
ProductOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Operations at Stable. Skills: establishing, operationalizing, and scaling how we build products that require both engineering and operational excellence, Build tools to empower teams, Manage regulators + vendor, Accelerate product velocity, Analyze and act. Directly support Product by operationalizing processes required to provide our service to our customers like filing paperwork, handling computer vision edge cases, resolving failed check deposits, and more.. Manage relationships and d”
What You'll Achieve.
accelerate: establishing, operationalizing, and scaling how we build products that require both engineering and operational excellence; empower many more of the 36 million businesses based in the US; move metrics
Industry & Context.
solving hard problems; thinking outside of the box; Take messy, manual, and outdated tools and workflows and turn them into durable systems; instrument and analyze data; establish KPIs; monitor cohorts; design experiments; update processes that move metrics
What They're Looking For.
Must Have
3+ years in a product or operations facing role (product manager, business operations, engineer, etc), Experience building software, Excellent communication, evidence of exceptional organization or project management, Comfortable working in a fast-paced, high-growth environment, balancing quick wins with longer-term strategic thinking
Nice to Have
experience with SQL and analytics tools like Posthog or Amplitude, experience in startup environments or early-stage product work
What You'll Do.
Directly support Product by operationalizing processes required to provide our service to our customers like filing paperwork
handling computer vision edge cases
resolving failed check deposits
Manage relationships and downstream regulatory requirements that are core to our product offering — USPS
financial institutions
and other service providers.
Build internal tools for our teams.
Establish and enforce our stance on risk in coordination with Finance + improve our compliance
and verification processes.
Whatever it you will be handed some of the hardest and messiest problems.
How You'll Work.
Team & Collaboration
work with Product, Address Network, and Mail Operations to maintain USPS compliance; own product-facing relationships with financial institutions; interface with product-facing service providers; work across the business to execute on top priority; work directly with Product to iterate quickly to go from MVP to General Availability; coordinate with Finance
Communication Scope
Excellent communication
Process & Methodology
evidence of exceptional organization or project management, balancing quick wins with longer-term strategic thinking, own early and manual operational workflows required for core product, manage teams of work
Full Job Description
📫 ABOUT STABLE Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 15,000+ companies like Brex, Doordash, and Gusto use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors. The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster. These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography. We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster. We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs. Our business is at an inflection point. We’re growing quickly with a product people love and we’ve proven we can service companies of all stages and industries — from early-stage startups to publicly traded companies in industries like technology, logistics, and property management. This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built. 👩💻👨💻 ROLE Stable builds products that sit at the junction of software and operations. We file paperwork with governments, operate properties and warehouses throughout the country, and interface with regulatory bodies. As the first product operations hire at Stable you will help us accelerate: establishing, operationalizing, and scaling how we build products t
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