Amazon Web Services, Inc.
Project/Program/Product Management--Technical, Product Management - Technical, Cloud Computing
ProductManagerTechnical,AWSSupportandOperations
“Product Manager - Technical, AWS Support and Operations at Amazon Web Services, Inc.. Skills: Product strategy, Technical roadmaps, Data personalization, Root cause analysis. Own innovative new products. Advise AWS Support product strategy”
What You'll Achieve.
Improve personalization; Accelerate root causing; Drive usage growth; Drive financial metrics; Solve customer problems; Improve delivery speed; Drive usage; Drive success
Industry & Context.
Problem-solving; Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
5+ years Technical Product Manager experience, 5+ years technical experience, Full product lifecycle experience
Nice to Have
MBA, Knowledge of engineering practices, Knowledge of software development lifecycle, Knowledge of hardware development lifecycle, Knowledge of networks development lifecycle, Knowledge of coding standards, Knowledge of code reviews, Knowledge of source control management, Knowledge of build processes, Knowledge of testing, Knowledge of certification, Knowledge of livesite operations
What You'll Do.
Own innovative new products
Advise AWS Support product strategy
Deliver AWS Support product strategy
Improve personalization for customers
Accelerate root causing of issues
Drive success through feature definition
Drive success through roadmap prioritization
Drive success through positioning
Drive success through naming
Drive success through GTM
Drive success through usage growth
Drive success through financial metrics
Solve customer problems
Improve delivery speed
Drive usage by working backwards
Translate needs into products
Interact with customers
Coordinate across teams
Prioritize roadmap features
Spearhead definition of new capabilities
Craft business requirements documents
Influence stakeholders
Execute strategically
Take on ambiguous projects
Deliver cloud products
Deliver data-driven products
Shape strategic vision
Shape technical roadmaps
Review service design decisions
Drive technical innovation
Identify service dependencies
Identify efficiency improvements
Own business definition
Own product definition
Lead technical discussions
Participate in customer advisory boards
Analyze competitive landscape
Identify market opportunities
Translate pain points into requirements
Translate pain points into solutions
Represent AWS at conferences
Collaborate with engineering teams
Collaborate with data science teams
Collaborate with sales teams
Collaborate with marketing teams
Collaborate with business development teams
Mentor product management skills
Develop product management skills
Take ownership of reliability issues
Drive resolution of reliability issues
Influence pricing decisions
Influence packaging decisions
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering organizations; Data science teams; Sales teams; Marketing teams; Business development teams
Communication Scope
Technical discussions; Customer advisory boards; Industry conferences; Technical events
Process & Methodology
Roadmap prioritization, GTM, Product lifecycle
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