ProductManager(Technical)

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Role Overview As a Technical Product Manager at Cognigy (part of NICE), you will own the product strategy and execution for capabilities at the heart of our agentic AI platform. You will work on a mix of AI tooling — internal platforms and infrastructure that power AI across every Cognigy product — and customer-facing capabilities that bring our agentic platform to enterprise customers. You will partner with engineering, design, customer-facing teams, and go-to-market partners to define what we build, why, and how we measure success. You will report to the Director of Product. What You Will Do You will own the roadmap and delivery of an AI-driven product area at Cognigy. Your scope will span a mix of internal platform capabilities and customer-facing surfaces — for example, AI infrastructure such as our LLM Gateway, embeddings, and model support layer consumed by every product team; or customer-facing AI experiences features. You will stay ahead of the AI and LLM market. You will track new model and ecosystem developments, assess their fit for Cognigy's use cases, and define what we adopt and when. You will partner with a technical, opinionated engineering team to navigate architectural trade-offs across performance, cost, scalability, and reliability at enterprise scale. You will prototype ideas yourself using modern AI tooling to accelerate discovery and alignment. You will balance stable, foundational capabilities with an evolving scope, and adapt as the AI landscape shifts. Who You Are You are a technical product manager with strong technical fluency and deep curiosity about the agentic AI and LLM space. You read new model release and architectural solutions closely, have opi