Amazon Data Services, Inc.
Technology
ProductManager-Technical
Neural analysis suggests this role is
optimal for Manager candidates.
“Product Manager - Technical at Amazon Data Services, Inc.. Skills: Product management, Technical requirements, Customer needs. Understand internal customer needs. Articulate input into feature prioritization”
What You'll Achieve.
Deliver 5 star ratings; Streamline cabling ordering; Streamline cabling deployment; Reduce lead times; Deliver maximum value; Ensure sustained experience; Deliver high-impact capabilities; Drive actions; Successfully deliver results; Measure tools adoption; Measure efficiency gains; Measure deployment speed; Measure value delivered
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
Coordinating complex products, 5+ years total professional experience, 2+ years Product Management experience, Led major parts of product life cycle, Experience launching products, Defining feature requirements, Analytical and quantitative skills, Proven track record of ownership, Written and verbal communication skills
Nice to Have
MBA or Computer Science degree, Professional work experience as software engineer, Proficient with web services, Proficient with online technologies, Proficient with user interface design, Understand and discuss technical concepts, Evaluate opportunistic new ideas, Analytic and quantitative ability, SQL strongly preferred
What You'll Do.
Understand internal customer needs
Articulate input into feature prioritization
Provide input into product planning
Champion voice of the end user
Track user satisfaction and engagement
Make modifications to product experience
Track user support issues
Deliver quick and efficient resolution
Define technical execution
Drive technical execution
Write detailed requirements
Partner with engineering on feasibility
Understand architecture
Make technology stack decisions
Balance technical debt against new feature development
Participate in cross-functional process
Translate customer experiences into product roadmap
Create buy-in for feature prioritization
Coordinate with NLM-Cabling Services
Strategize tool integrations
Prioritize feature work
Outline budget and resources
Track success metrics
Measure tools adoption
Measure efficiency gains
Measure deployment speed
Measure value delivered
Work closely with Insights & Reports team
Ensure inputs from upstream tools are reflected
Validate data accuracy
Validate data completeness
Validate data timeliness
Work independently in high-pressure environment
Exercise sound judgment
How You'll Work.
Team & Collaboration
Cross-functional process; Internal customers; Engineering teams; NLM-Cabling Services; Insights & Reports team; Senior leadership
Communication Scope
Present complex information; Present progress; Present insights; Present recommendations
Process & Methodology
Roadmap planning, Feature prioritization, Product roadmaps
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Global Network Delivery organization, within AWS, is seeking a Product Manager, Technical (PM-T) to own our internal software tool (SPS - Smart Planning System), collect requirements from internal customers, prioritize, and collaborate with engineers to deploy software capabilities that streamlines cabling ordering and deployment, reduces lead times, and delivers maximum value to teams, vendors, and customers. Key job responsibilities - Voice of Customer: deeply understand internal customer needs and feedback of our users with our products. Articulate and provide input into feature prioritization and product planning. Own and be the champion for voice of the end user. - Track User Satisfaction and Engagement frequently and make modifications to the product experience to deliver 5 star ratings. Track User Support issues and deliver quick and efficient resolution to ensure sustained experience. - Define and drive technical execution by writing detailed requirements, partnering with engineering on
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