ProductManager-Tech

Want to be part of the journey managing products and technology that shapes the shopping experience for everyday essentials for millions of customers across the world? Everyday Essentials Technology team is responsible for CX features and services that power the core shopping experience for Everyday Essentials (EE) customers worldwide. Our vision is to deliver a consistent, intuitive and engaging shopping experience that helps customers easily discover, evaluate, and purchase large baskets of EE online. We run usability studies, and obsess over the end to end customer experience for Everyday Essentials. We partner with teams across Amazon (Search, Detail Page, Cart, WWGS, P13N, Machine Learning and Science Teams) to drive a cohesive CX across the Amazon Stores. We are looking for a Senior Product Manager-Technical to own features in the experience for customers shopping their everyday essential items across the core shopping journey. You will define a CX vision, develop an actionable product roadmap, and work with engineering, science, UX and Central Partners to bring the vision to life. You will work backwards from the customer to design an experience that helps customers reorder easily and efficiently. You'll develop best practices for insights and KPIs to prove success. You will work closely with platform owners to scale CX features, and incorporate learnings and insights from partner teams. You will have strong judgment and understand which opportunities drive the most strategic value for the business. A successful candidate will have experience working in a fast paced environment, have strong bias for action, and be comfortable driving clarity from ambiguity. You will work with global teams - both internally within EE Tech, and external partners, to identify and prioritize needs, able to effectively influence up and across the organization, and adept at synthesizing a variety of technologies and capabilities into high quality experiences that customers love. Yo