Spruce

Technology

ProductManager(Senior/Lead)

£80–120k London, United Kingdom; Bristol, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior/Lead candidates.

The Brief

“Product Manager (Senior/Lead) at Spruce. Skills: Product management, User research, Feature delivery. Lead discovery & user research. Design structured customer research”

What You'll Achieve.

Halving time spent on job; Doubling sales conversion rates; Boosting bottom line

Industry & Context.

Technology
Problems you'll solve

Solve technically complex problems

What They're Looking For.

Must Have

2 to 10 years product management experience, Highly structured & outcome-focused, Intellectually sharp & low ego, Exceptional communicator

What You'll Do.

Lead discovery & user research

Design structured customer research

Synthesize insights from user interviews

Synthesize insights from usage metrics

Synthesize insights from commercial team

Manage the build process

Bring features to life

Maximise customer value

Maintain product quality

Help new users experience value

Drive full platform adoption

Measure value generated for customers

Identify opportunities to amplify impact

Shape company strategy

How You'll Work.

Team & Collaboration

Dev & design team; Customer success team

Communication Scope

Ask insightful questions; Listen actively; Write clearly

Process & Methodology

Roadmap planning

Full Job Description

In just under 2 years, we've gone from 0 to over 700 customers — solving a burning customer pain point with a solution that scales. We're now growing our Product team to help us become the de facto operating system for home renewables installers. This is not an easy job. You'll need to solve technically complex problems beautifully and fast. But we can promise it'll be incredibly fulfilling — you'll struggle to find a lovelier, more engaged group of customers to build for, or a more driven, impact-focussed dev & design team to build with. So if you're keen for a challenge and want to make a meaningful impact on both the lives of renewables installers and on decarbonising buildings, then please do read on! Quick background on Spruce - Almost 20% of the UK's carbon emissions comes from heating homes — there's simply no way to reach net zero without phasing out gas and oil boilers. Right now the only serious alternative is heat pumps, with their almost-magical ability to turn 1 kW of electricity into 3-5 kW of heat (🤯). But there's a problem: the heat pump installation journey is slow, inefficient, and just so painful. This makes it really hard for existing installers to grow their businesses and puts off gas engineers from starting to do heat pumps. Perhaps most critically, it means you can't currently offer a heat pump when someone's boiler breaks and they urgently need heating. - We're fixing this. We've built a platform for heat pump installers to manage the whole installation journey from initial enquiry through to final compliance paperwork, freeing up their time to focus on what really matters: doing high-quality installations, providing great customer service, and scaling their business. Despite only getting started at the beginning of 2024, we're having a massive impact on installation businesses, suppliers, and manufacturers across the UK: halving the time they spend on each job, doubling their sales conversion rates, and boosting their bottom line. - We rai

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