ADCI
Project/Program/Product Management--Non-Tech, Product Management, Retail
ProductManagerReturndefecteliminaiton,RBSReturnreduction
“Product Manager- Return defect eliminaiton, RBS Return reduction at ADCI. Skills: Product strategy, Roadmap definition, AI-enabled solutioning, Defect elimination. Own product definition. Partner with engineering”
What You'll Achieve.
Increase Defect Elimination Throughput by 4X; Expand coverage from 3,500 to 3M sellers; Improve Solutioning TAT; Improve DET bps/yr; Improve seller adoption; Improve AI model accuracy
Industry & Context.
Defect elimination; Root cause analysis
What They're Looking For.
Must Have
5+ years product management, Feature delivery experience, Roadmap strategy experience, End to end product delivery, Product manager or owner experience, Technology products ownership
Nice to Have
Influencing senior leadership, Working across functional teams, Working with senior stakeholders
What You'll Do.
Own product definition
Partner with engineering
Execute product launches
Transform manual elimination
Eliminate selling defects
Expand seller coverage
Partner with ML/AI Science
Partner with BI Engineering
Partner with RBS Tech
Deliver products with AI
Define product vision
Define 2-3 year roadmap
Define success metrics
Lead stakeholder alignment
Own product governance
Own stage-gate criteria
Serve as Voice of Customer
Translate requirements
Manage product backlog
Lead UAT coordination
Develop training materials
Track delivery against roadmap
Run post-launch retrospectives
Own post-launch metric tracking
Drive iteration cycles
Monitor AI model performance
Scale Selling Partner coverage
How You'll Work.
Team & Collaboration
Cross-functional teams; ML/AI Science; BI Engineering; UX; RBS Tech; Returns Finance; System owner teams; Program Managers; Selling Partners; Country Leaders; Category Account Management; Customer Service Product; Selling Partner Support
Process & Methodology
Roadmap planning, Sprint planning, Backlog management, QA strategy
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