Front
Technology
ProductManager-PrimaryChannels
Neural analysis suggests this role is
optimal for Manager candidates.
“Product Manager - Primary Channels at Front. Skills: Product strategy, Roadmap execution, Channel integrations. Own product vision and strategy. Prioritize product roadmap”
What You'll Achieve.
Deliver innovative solutions; Meet customer needs; Drive business impact
Industry & Context.
Break down complex problems; Understand interdependencies; Envision scalable solutions
What They're Looking For.
Must Have
5+ years of experience in product management, 5+ years of experience in a high growth tech environment
What You'll Do.
Own product vision and strategy
Prioritize product roadmap
Define product requirements
Lead development process
Use quantitative data
Inform product decision-making
Drive alignment among stakeholders
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering teams; Design teams; Partnerships teams; Data teams; Sales teams; Executive stakeholders
Communication Scope
Inspire change
Process & Methodology
Roadmap planning
Full Job Description
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7. As the Product Manager for the Primary Channels team, you will be responsible for driving the strategy, roadmap, and execution of Front’s channel integrations (Voice, SMS, WhatsApp, Slack, etc.). You will collaborate closely with cross-functional teams, including engineering, design, partnerships, data, and sales, to deliver innovative solutions that meet customers’ needs and drive business impact. This is a high impact role with a need for deep cross functional collaboration, structured thinking, and
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