SpotOn
FinTech
ProductManager(Payments)
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“Product Manager (Payments) at SpotOn. Skills: Payments product management, Fintech product development, Merchant services. Own payments roadmap. Define payment media acceptance”
What You'll Achieve.
Improve authorization rates; Reduce latency; Improve resiliency; Increase merchant satisfaction; Improve funding accuracy; Grow merchant revenue; Reduce operational friction
Industry & Context.
Data-driven prioritization; Data-driven experimentation
What They're Looking For.
Must Have
5+ years product management, 3+ years payments experience, Experience with payment processors, Experience with acquirers, Experience with gateways, Experience with card networks, Analytical skills, Proven success shipping complex products, Excellent written communication, Excellent verbal communication, Customer-centric mindset, High degree of ownership, Bias toward action, Manage multiple initiatives
Nice to Have
Platform experience preferred, Multi-tenant merchant environment preferred, Experience building dashboards, Experience defining KPIs, Experience using data for prioritization, Experience using data for experimentation, Experience conducting discovery, Experience with user interviews, Experience with feedback sessions
What You'll Do.
Define payment media acceptance
Set acceptance health metrics
Translate payment flows
Monitor payment metrics
Improve payment metrics
Partner with compliance
Partner with security
Lead discovery with partners
Evaluate new capabilities
Evaluate routing options
Evaluate cost optimization
Ensure merchant funds settle
Reflect fee adjustments
Reflect chargeback handling
Feed payment decisions
Ensure merchant payouts predictable
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering teams; Design teams; Operations teams; GTM teams; External partners; Money movement teams; Remittance teams; Risk teams; Compliance teams; Security teams; Executive leaders; Senior leaders; Adjacent product teams
Communication Scope
Executive presentations; Technical explanations
Process & Methodology
Roadmap planning
Full Job Description
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. ABOUT THE ROLE As the Product Manager in Payments, you will own the strategy and execution for SpotOn’s end-to-end payments experience—spanning card-present and card-not-present acceptance, transaction processing, routing, and the downstream flows that get merchants paid. You will define how payments are presented, authorized, captured, settled, and funded across our hospitality-focused ecosystem, ensuring reliability, security, and compliance while driving a best-in-class experience for restaurants and other hospitality merchants. While your primary charter is the broader payments product, you will also partner with our money movement and remittance functions to make sure merchant funding is accurate, predictable, and transparent—ensuring the economics and timing of merchant processing show up cleanly in our product surfaces. We are looking for a strong product leader—someone who can set a clear vision, rally engineering, design, operations, GTM, and external partners around it, and make confident trade-offs in a high-stakes, highly regulated domain. Your success will be measured by payment performance (authorization r
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