ProductManager–OpenBanking

**About ING & Tribe Payments** At ING, our mission is to empower people and businesses to stay a step ahead in life and in business. Within ING Netherlands, Tribe Payments designs, builds and runs the experiences that move money for our customers securely and instantly. We bring together product, tech, risk and operations to create seamless, end‑to‑end customer journeys for entrepreneurs and SMEs. Within Tribe Payments, we build Open Banking products that simplify financial administration and help business customers stay in control of their finances every day. **The context** Our Open Banking proposition includes products such as Bookkeeping Link, which connects business customers’ transaction data directly to their accounting software. These products are live, growing, and increasingly important in our Business Banking Payments portfolio. To support further growth and scaling, we are looking for a Product Manager – Open Banking to help improve, extend and scale our Open Banking journeys together with engineers, designers, data analysts and stakeholders across Commercial, Risk and Operations. **Your role** As Product Manager – Open Banking, you focus on optimising and scaling Open Banking customer journeys, translating customer and business needs into concrete improvements, and helping bring our Business Banking Payments products to new markets. This role suits someone who enjoys hands‑on product work, combines a commercial mindset with technical understanding, and likes turning complexity into simple, reliable customer experiences. **What you’ll be doing** * Improve and optimise end‑to‑end Open Banking customer journeys, from discovery to delivery * Translate customer problems and commercial opportunities into clear requirements, user stories and acceptance criteria * Work closely with engineers on API‑based integrations, data flows and functional behaviour * Support the scaling of Open Banking products to new markets * Analyse customer behaviour, usage data and fe