Plata Card
ProductManagerMiddle[VendorCommunicationPlatform]
“Product Manager Middle [Vendor Communication Platform] at Plata Card. Skills: Product Management, Platform Products, Infrastructure, Vendor Communication. Development of communication channels with external providers as a product with its own roadmap and backlog. Participation in the evolution of integration architecture together with the engineering team”
What You'll Achieve.
building and scaling the bank’s communication infrastructure; ensuring stable customer communications; reducing operational risks and costs; minimizing dependency on individual vendors through resilient multi-provider architecture; Improvement of channel efficiency and reliability while reducing operational costs; Contribution to SLA performance management; Reduction of dependency on individual vendors through scalable platform solutions and approaches; Standardization and optimization of onboarding processes for new providers and communication channels; Contribution to the development of failover and fallback mechanisms to ensure service continuity
Industry & Context.
product thinking; complex systems; operational metrics; high-impact infrastructure challenges; reliability; scalability; cost efficiency; delivery quality; operational risks; resilient multi-provider architecture; integration architecture; channel efficiency; SLA performance management; monitoring; incident management processes; multi-vendor architecture; dynamic routing strategies; scalable platform solutions; onboarding processes; failover and fallback mechanisms; service continuity; product and operational metrics; data-driven hypotheses; A tests
What They're Looking For.
Must Have
3+ years of experience as a product manager, Experience working with platform / infrastructure / internal products or B2B SaaS products, Experience working with complex process-heavy products and cross-functional systems, product thinking combined with the ability to work closely with engineering teams, Understanding of operational and product metrics and a data-driven approach to decision-making, Ability to balance business impact, platform reliability, and operational efficiency, B2 or higher English level for effective communication with an international team
Nice to Have
Experience working with external providers or vendor management, Experience with communication platforms, telecom, CRM/messaging products, or marketing communications, Understanding of reliability, SLA/SLI, monitoring, or incident management concepts, Experience working with high-load or mission-critical systems, Familiarity with multi-vendor environments or routing systems
What You'll Do.
Development of communication channels with external providers as a product with its own roadmap and backlog
Participation in the evolution of integration architecture together with the engineering team
Improvement of channel efficiency and reliability while reducing operational costs
Contribution to SLA performance management and monitoring of key operational metrics such as delivery rate
Improvement of monitoring
and incident management processes for critical communication flows
Participation in implementing multi-vendor architecture and dynamic routing strategies
Reduction of dependency on individual vendors through scalable platform solutions and approaches
Standardization and optimization of onboarding processes for new providers and communication channels
Contribution to the development of failover and fallback mechanisms to ensure service continuity
Analysis of product and operational metrics
launch and evaluation of data-driven hypotheses and A tests
How You'll Work.
Team & Collaboration
Collaboration with external vendors and internal product teams across the bank; work closely with engineering teams
Communication Scope
B2 or higher English level for effective communication with an international team
Process & Methodology
roadmap, backlog
Applying for this Product Manager Middle [Vendor Communication Platform] role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Plata Card?
Real rants from real employees. Read before you apply.