ProductManager–MaintenancePlatform

Role: Product Manager – Maintenance Platform Duration: 6 months C2C Location: Arlington, Virginia (Preferred onsite) – Hybrid / Remote Need USC/GC Role Summary We are seeking a Product Manager to lead the development and scaling of our Maintenance Platform. This role will drive product strategy, execution, and cross-functional alignment to improve maintenance operations, resident experience, and operational efficiency across communities. Key Responsibilities * Define and execute the product roadmap for the maintenance platform, including work order management, inspections, preventive maintenance, and resident communication * Partner with Operations, Engineering, and external vendors to translate business needs into scalable product solutions * Own end-to-end delivery—from requirements and prioritization through launch and iteration * Optimize workflows across key areas such as scheduling, technician productivity, and automated resident engagement * Drive integration strategy (e.g., PMS, CRM, middleware) to ensure seamless data flow and system interoperability * Leverage data and user feedback to continuously improve product performance and adoption * Support pilot programs and scale successful solutions across the portfolio AI / Data Expectations * Identify opportunities to leverage AI to automate workflows (e.g., work order intake, routing, communication) * Partner with engineering on AI-enabled features such as recommendation engines, automation, and workflow optimization * Define success metrics and evaluate AI performance (accuracy, efficiency, user adoption) * Ensure responsible AI usage, including data quality, transparency, and operational reliability Qualifications * 5+ years of product management experience, preferably in B2B SaaS, operations, or platform products * Experience building workflow-based products (e.g., work order systems, CRM, or operations platforms) * Familiarity with AI/ML-driven products or automation tools (hands-on experience not require