Twilio
Technology
ProductManagerL3
Neural analysis suggests this role is
optimal for Manager candidates.
“Product Manager L3 at Twilio. Skills: Product strategy, Roadmap planning, Sender onboarding, Provisioning. Own and optimize core purchase workflows. Drive platform orchestration”
What You'll Achieve.
Simplify sender selection, provisioning, and management; Protect communication foundation; Improve disjointed journey with unified experience; Scale provisioning for high-volume growth; Help customers expand internationally; Simplify sender complexity
Industry & Context.
Break down complex problems; Resolve cross-team dependencies; Identify points of friction
Occasional travel
What They're Looking For.
Must Have
6 years of experience in product management, Proven track record managing complex systems, Ability to partner deeply with Engineering, Command of analytical thinking skills, Excellent communication and cross-team collaboration skills, Initiative, ownership, and accountability, Bachelor’s in Computer Science, Equivalent practical experience
Nice to Have
Experience building growth and PLG workflows, Experience working with telecommunications, Experience working with KYC, Experience working with highly regulated ecosystems
What You'll Do.
Own and optimize core purchase workflows
Drive platform orchestration
Lead cross-functional execution
Embed compliance initiatives
Drive data-driven decision making
Utilize product analytics
Manage core product management duties
End-to-end roadmap planning
Prioritize competing features
Resolve cross-team dependencies
Align internal stakeholders
How You'll Work.
Team & Collaboration
Cross-functional execution; Partnering with Engineering; Partnering with Design; Partnering with KYC Product Managers; Aligning internal stakeholders
Process & Methodology
Roadmap planning, Prioritization
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Staff Product Manager - Sender Onboarding. About the job This position is needed to lead core provisioning and management for Twilio's sender onboarding. You will own user-facing sender administration and the orchestration needed to route customers through required setup and compliance steps across various lifecycle stages. Your goal is to simplify sender selection, provisioning, and management to protect our communication foundation. You will improve a disjointed journey with a unified experience using intelligent state management, intent-based routing, and proactive nudges. You will also scale provisioning for high-volume growth by improving the sender recommender to help customers expand internationally, alongside delivering robust bulk purchasing and auto-scaling mechanisms. Ultimately, you will simplify sender complexity for all new and existing customers. Responsibilities In this role, you’ll: Own and optimize core purchase workflows, including the sender recommendation experience, exclusive number provisioning, and essential workflows like porting and hosting to ensure a seamless acquisition process Drive platform orchestration
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