Heidi
Healthcare
ProductManager,Integrations
Neural analysis suggests this role is
optimal for Mid candidates.
“Product Manager, Integrations at Heidi. Skills: Product strategy and roadmap for integrations, Integration Marketplace ownership, Integration framework ownership, Customer-facing enablement, Healthcare interoperability. Own product strategy and roadmap for Heidi’s integrations surface — the framework, the marketplace, and the individual EMR and non-EMR connectors. Decide which integrations to build, which to deepen, and which to deprecate”
What You'll Achieve.
Setting clear goals and being held accountable to achieving them; Success metrics that commercial actually believes
Industry & Context.
Diagnostic data fluency: you can read integration logs and distinguish a model problem from a framework problem from a customer-specific configuration issue; Comfort making build-vs-configure trade-offs daily, and the judgment to know when a shortcut today costs three deployments tomorrow
3 days in the office
What They're Looking For.
Must Have
4+ years in product, integrations or technical roles, Real fluency with healthcare interoperability: SMART on FHIR, HL7 v2 (ADT, ORM, ORU), FHIR resources, OAuth flows for clinical apps, Experience shipping platform or framework products where what you build for one customer becomes a configurable module for the next, Comfort making build-vs-configure trade-offs daily, and the judgment to know when a shortcut today costs three deployments tomorrow, The ability to hold a coherent roadmap under pressure from multiple regional teams with competing priorities, Diagnostic data fluency: you can read integration logs and distinguish a model problem from a framework problem from a customer-specific configuration issue, You build with AI tools (Cursor, Claude Code, whatever ships faster) and can show what you’ve made with them, Fluency with core LLM concepts and systems (prompting, fine-tuning, embeddings, retrieval, evaluation) and the judgment to translate these into reliable, user-facing products
Nice to Have
A romantic streak about software and a belief that great design transforms someone’s day, opinions, weakly held: you’ll shift the room when you’re right
What You'll Do.
Own product strategy and roadmap for Heidi’s integrations surface — the framework
and the individual EMR and non-EMR connectors
Decide which integrations to build
and which to deprecate
Serve as the central integration layer for Heidi’s product lines
Own the Integration Marketplace as a single experience across Scribe
Drive the migration to the new integration framework
Translate messy EMR realities into product specs engineering can build against
Set the standard for integration quality and reliability
Be the connective tissue between US
UK and APAC regional teams
Work directly with EHR partners
integration engines and platform teams
Connect field signal back to the framework
Expand integrations beyond EMRs
How You'll Work.
Team & Collaboration
Work directly with accounts, regional teams and commercial; Be the connective tissue between US, UK and APAC regional teams; Work directly with EHR partners, integration engines and platform teams; Collaborate with a small dedicated engineering squad
Process & Methodology
Hold a coherent roadmap under pressure from multiple regional teams with competing priorities
Full Job Description
WHO WE ARE Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients. In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide. Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health. THE ROLE Heidi operates across US, UK, Australia and beyond — and integrations are the connective tissue that makes it work everywhere. This PM role is a central platform function: the common layer through which every Heidi product (Scribe, Comms, Evidence) interfaces with the external systems clinicians already live in. EMRs. Scheduling systems. Document stores. Clinical references. Secure messaging. Wherever clinicians already work, Heidi should plug in without making them think. The integration stack is real and in motion: SMART on FHIR launches inside the chart, structured write-back into Epic, Cerner, Athena, MEDITECH Expanse, Veradigm, Best Practice. HL7 ADT feeds for patient demographics. Pre-charting from appointment data. The Integration Marketplace — surfacing Scribe, Comms and Evidence integrations in one place — is being rebuilt now, and you’ll own where it goes next. You’ll own the integration framework, the customer-facing marketplace, and the roadmap that decides which connector ships next and how deep it goes. A small dedicated engineering squad sits alongside you. A new integration framework is rolling out. The marketplace is being unified across product lines. You’re picking
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