Botpress Technologies Inc.
SaaS
ProductManagerGrowthandProductExperience
“Product Manager - Growth and Product Experience at Botpress Technologies Inc.. Skills: Product management, Growth, Product experience, Customer service. Own activation, time to value, time to trust, and early conversion. Write clear, lean product briefs, user stories, hypotheses, and decision docs”
What You'll Achieve.
Help more of the right customers reach value; Build trust; Grow with Botpress; Faster resolution; Lower cost per conversation; Cleaner escalation; Better visibility; Support operations that scale
Industry & Context.
Analytical skills; UX judgment
What They're Looking For.
Must Have
Product management experience in B2B SaaS, AI, developer tools, support, workflow automation, or another complex product environment, product sense and UX judgment, Comfortable operating in a fast-moving environment where priorities shift and decisions need to be made without perfect information, analytical skills and comfort working with funnel metrics, activation data, product analytics, and experiments, Comfortable talking directly to customers and turning qualitative insight into product decisions, Technical fluency around modern web products, workflows, APIs, data, or AI systems, Clear written communication, documentation habits, and the ability to own outcomes in ambiguity
Nice to Have
Previous experience as a front-end engineer, UX engineer, solutions engineer, technical founder, or technical IC before moving into product, Experience owning onboarding, activation, PLG, conversion, or self-serve growth, Experience with customer support, helpdesk, CX, automation, or AI products, Experience with Teresa Torres' "Continuous Discovery" framework
What You'll Do.
Identify where users get confused
Prioritize and fix "first-session trust debt"
Use product data and direct customer conversations to find growth opportunities
Work closely with Design and Engineering to ship fast
practical product improvements
How You'll Work.
Team & Collaboration
Work closely with Design and Engineering
Communication Scope
Clear written communication
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