Stripe
Financial infrastructure
ProductManager,GrowthAIOutreachMotion
“Product Manager, Growth AI Outreach Motion at Stripe. Skills: Product management, AI-powered product development, Growth strategies, Revenue ownership. Define the AI specialist: what it knows, how it engages, where it draws the line, and when it hands off.. Own the product vision, strategy, and roadmap.”
What You'll Achieve.
Own the revenue this motion produces.; Define success metrics and maintain accountability from conversion through expansion, including pipeline generated through AI-qualified leads.
Industry & Context.
Synthesize existing systems into a coherent product strategy
What They're Looking For.
Must Have
5+ years of product management experience, taking products from strategy through to shipped outcomes, Experience building AI-powered, conversational, or agentic products., A track record of owning revenue or business outcomes through product-led approaches, Experience with hypothesis-driven product development and experimentation at scale, Ability to work across existing systems and synthesize them into a coherent product strategy rather than defaulting to net-new builds, written and verbal communication, with the ability to drive alignment across a broad set of stakeholders, An ownership mindset.
Nice to Have
Experience with growth problems (acquisition, activation, onboarding) in B2B or B2B2C environments, Hands-on familiarity with LLMs, conversational AI, or agentic architectures. You have shipped products on top of these technologies, not just evaluated them., Experience building across channels (chat, email, voice) with an understanding of the tradeoffs between modalities, Background in scaling high-touch human experiences (sales, support, product specialists) through technology, Comfortable in high-visibility roles with direct accountability for business outcomes
What You'll Do.
Define the AI specialist: what it knows
where it draws the line
and when it hands off.
Own the product vision
Launch and scale the inbound motion across chat
and email for prospects and new users seeking help with products
Drive rapid iteration on answer quality and resolution rates.
Build the triage and qualification layer.
Define escalation paths to the vendor support team and sales team.
Ensure that handoffs are seamless
and no user interaction is left unresolved.
Scale past the first interaction into onboarding and cross-sell
helping users activate products
and grow their usage of Stripe.
Leverage Stripe's existing product recommendation
and outreach platform rather than rebuilding from scratch.
Own the revenue this motion produces.
Define success metrics and maintain accountability from conversion through expansion
including pipeline generated through AI-qualified leads.
Partner with engineering
and support to execute at pace while maintaining Stripe's bar for quality and trust.
How You'll Work.
Team & Collaboration
Partner with engineering, AI/ML, design, data science, marketing, sales, and support to execute at pace while maintaining Stripe's bar for quality and trust.; Drive alignment across a broad set of stakeholders.
Communication Scope
Written communication; Verbal communication
Process & Methodology
Taking products from strategy through to shipped outcomes, Roadmap ownership
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